Octane render Nvidia Card error 719

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
bphoton
Licensed Customer
Posts: 57
Joined: Sat Dec 01, 2012 1:14 am

Hi all .. i am a MAC user that recently bought a PC to make multi GPU renders with Octane, and i need some help... i m' very new in the Windows world.

A. Win 10 Pro version 1607
B. One 780 ti 3 gb of ram and 3 TITAN X 12 gb of ram
C. RAM Capacity 32 go
D. Nvidia driver version 21.21.13.7306
E. OctaneRender Standalone version V3.03.4
F. OctaneRender plugin version 3.03.4-R3 (19.09.2016)
G. Host application version, including build number if available Cinema 4D R18 last built

I am sending you the screenshots, when the scene freezes and strength cinema 4d to leave.
In the first document i saw that, even if i disable the 780 ti it seems that Octane continue to see only 3gb of ram available.
In the second i made a screen capture of the entire scene and the messages in the logs window.

As i'm very new to PC i really don't where to start to understand what's happening... i've almost the same configuration on my old mac pro
... three titan in an external PCI box, and with the same scene, i don't have any trouble ..

Does somebody could help me ?

All the best
Attachments
02.jpg
01.jpg
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bepeg4d
Octane Guru
Posts: 10328
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi bphoton,
first of all, with your set up, I would leave always the 780 for display only and the Titan for Octane only.
The Priority option must to be active only on the GPU connected with monitors.
Please check in your Nvidia control panel if "Multi GPU" is active, if yes disable it while working with Octane, SLI can couse errors and issues with VRAM.
ciao beppe
bphoton
Licensed Customer
Posts: 57
Joined: Sat Dec 01, 2012 1:14 am

Thank you for this quick reply, i'm gonna put my hands in Win and take a look at it ... you gave me very precious informations thank.. i start my test right now
Thank you
bphoton
Licensed Customer
Posts: 57
Joined: Sat Dec 01, 2012 1:14 am

hi.. so i disabled the 780 ti from cuda in the Nvidia panel, like this i only see the three TITAN X..
SLI is not enable ... but i still have a "crash" see the attached file
Best ;)
Attachments
02.jpg
01.jpg
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bepeg4d
Octane Guru
Posts: 10328
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi bphoton,
could you share with us the bugreport?
Does this happen only with this specific scene or always?
could you try to export to standalone and see if the issue is present also there?

ciao beppe
bphoton
Licensed Customer
Posts: 57
Joined: Sat Dec 01, 2012 1:14 am

Thank you again for your answer ....

- first "could you share with us the bug report?"
My main problem here, is that i can't do anything when C4D crash, i can't even copy past to the clip board the bug report.. that's why until now i give a screen capture
- I'm testing since this morning many other scenes to be sure if the problem only occur with this one
- Unfortunately i don't know how the stand alone works... i'll take a look at some tutorials tomorrow...

One i'll got more info about the scene i'll let you know

Thank you
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aoktar
Octane Plugin Developer
Posts: 16063
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
Contact:

Hi,
this is a problem on low level. Maybe driver/hardware or renderer.

1-You can find bugreport.zip. It's visible in your screenshots.
2-You can send C4D scene to us.
3-You can go to LV->File->Export->Animated ORBX to export whole animation as orbx.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
bphoton
Licensed Customer
Posts: 57
Joined: Sat Dec 01, 2012 1:14 am

Thank you Aoktar ... i will send you this this evenning... i need to collect everything properly.. the scene is itself a little bit confidential.. so i hope you'll understand i'll sent it to you via a private message ... sorry for this ...
bphoton
Licensed Customer
Posts: 57
Joined: Sat Dec 01, 2012 1:14 am

Like i said here is the link with all the stuff i could grab here and their for the scene .....

I hope you could help onto this because i really don't understand what's happening ..

I've optimized my scene, i reduced the numbers of polygones, tried to use less displacement map
than in my first tests ..

Best
CPH_Pixels
Licensed Customer
Posts: 10
Joined: Tue Mar 22, 2016 10:36 am

bphoton wrote:Like i said here is the link with all the stuff i could grab here and their for the scene .....

I hope you could help onto this because i really don't understand what's happening ..

I've optimized my scene, i reduced the numbers of polygones, tried to use less displacement map
than in my first tests ..

Best
@bphoton

Did you ever resolve this?

I'm having the same issue.
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