How to fix Octane showing black screen?

[seaissi]

Hello,

Sorry, I am not sure how to use the correct format here...
My octane is showing a black screen and the Log shows:

Compute error 2097152:814:
compute device 0: Linking 00696900aaaadec4 shader failed
device 0: failed to initialize render thread 0x7fdc09784250


And in the Console window it shows:
Loaded Octane DLL:Octane X Studio PR13 version:10000307 SDK:PR13
Octane X for Cinema 4D PR13 built for:250 C4D vers:25015
C4D:25015 comp:[Si’s iMac] OS:[OS X 64 BIT] macOS: 版本12.2（版号21D49） versType:10
CPU:[GenuineIntel, stepping 12, model 14, instruction family 6] speed:3.7 GHz numOfCpu:6Ht
Plugins:[addons advanced_render alembic archigrass assetbrowser bitmapfilter bpexchange browser bugslife_client c4d_emulation c4d_viewport_render c4doctane-R25 ca ca2 cadexchange clothilde collada14 collada15 colorchoosergui compositing deltamush deployment dwg dwgobjects dynamics exchanges expressiontag fbx gltf goz hair i_skp interop interop_forger io_forger io_obj metrics mkmodeler mocca model mograph motioncam motiontracker nbo nbp newman nodeeditor objects onlineupdater physx_hybrid projectassetinspector python redshift relaxuv scenemanager2 sculpt sculptbrushes shader sketch sky sla spacemouse substance teamrender thinking_particles tool_system_hybrid tpoperators usd uvviewport volumes xpressocore xtensions ]
Loaded 89 osl scripts from dir:/Applications/Maxon Cinema 4D R25/plugins/C4D-OctaneX-Studio-PR13/res/osl_scripts
VRAM used/free/max:0Kb/8Gb/8Gb Out-of-core used:0Kb RAM used:30.057Gb total:40Gb OpenGL free/total:0/0
File not found:/Users/sichen/Library/Preferences/Maxon/Maxon Cinema 4D R25_EBA43BEE/updates-ox.txt
FumeFx library initialisation error!
--------------------------- EXPORT LOG ---------------------------
Multi-threaded material conversion, thread count=4
Export materials time= 0.088 ms
Collect objects time= 0.027 ms
Mesh creation time = 1.852 ms.
Api update time: 0.026 ms.
----------------------------------------------------------------------------------------
<<< Render failure detected!!! >>>
Please check render statistics to solve the problem.
MB:0/0 ST/MOV:0/1 Nodes:12 Tris:12 DispTris:0 Hairs:0 Meshes:1
Textures Grey8/16:0/0 Rgb32/64:0/0
>> ProcessUpdate(flags=CMOG cAsyn=1 dDelay=1
>> ProcessUpdate end res:0
>> ProcessUpdate(flags=CM cAsyn=0 dDelay=1
>> ProcessUpdate end res:0


Does this mean I don't have enough RAM? or some file is missing in my computer? How can I fix this problem?
Thank you!

[bepeg4d]

Hi,
which exact model of GPU do you have in your Mac?

Unfortunately old AMD GPUs and Intel GPUs are not supported anymore in new OctaneX PR12/13 for macOS 12 Monterey - there were some Apple Metal driver related issues.

Only AMD Vega, Navi, Big Navi GPUs, or Apple Silicon M1, are supported in macOS 12 Monterey.

ciao,
Beppe

[ervinhaley]

Anyone else have a black screen when using VNC to see a Windows 10 render node?dinosaur game

[bepeg4d]

Anyone else have a black screen when using VNC to see a Windows 10 render node?dinosaur game

Try to use TeamViewer, or Splashtop Streamer, instead of VNC.
Splashtop Streamer is free till 5x machines.

ciao,
Beppe

[Guillera]

Is there a more specific way?

[bepeg4d]

Hi,
have a look at Splashtop Personal, it is free, doesn't have any issue with CUDA:
https://www.splashtop.com/products/personal

And it is super easy to use:
https://youtu.be/h8VfT-ap9oY?si=MaqmumjSvty26jak

ciao,
Beppe