Generating Materials Crash

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
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G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
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jangeletti
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Joined: Wed Jun 21, 2017 6:09 pm

A. Win 10.0.18362
B. 3 x RTX 2080 ti
C. 64 GB RAM
D. Nvidia Studio Driver 442.92
E. OctaneRender Enterprise 2020_1
F. OctaneRender plugin version 2020.1-R4
G. Cinema 4D R21.207
H. When I try opening this scene, it appears to be generating octane materials and then crashes. Note - I don't even have live viewer open when this happens. Unfortunately, I can't share a sample scene. When I hide certain objects from my viewport the issue goes away, but as soon as I make them visible again the crash returns.
Attachments
_BugReport.txt
(400.58 KiB) Downloaded 211 times
Issue 2.PNG
Issue 1.PNG
c4doctanelog.txt
(5.16 KiB) Downloaded 164 times
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bepeg4d
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Hi,
before sending the scene to GPU, please go to c4doctane settings/Other panel, and press the Empty texCache button.
In 2020.1-R4 you can find the Empty TexCache command also in Live VIew menu Materials:
Image

ciao Beppe
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jangeletti
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Hello Beppe,

I have already tried this troubleshooting step both with this button under materials and by going to the file directory itself where 'tex cache' is located and it seems to have no effect on the issue I'm having.
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aoktar
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Way 1 define is it specific to some objects or materials and prepare a sample scene for us. So we can test it.
Way2 put this log file to Cinema4d.exe location and run, replicate crash and send us "octane_log.txt" file
Attachments
octane_log_flags.txt
behind to Cinema4d.exe location
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jangeletti
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Aoktar, thanks for your help. I pasted octane_log_flags.txt into C:/Program Files/Maxon Cinema 4D R21 (where Cinema 4D.exe is located). Then I replicated the crash again. See attached.
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c4doctanelog.txt
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aoktar
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Sorry you posted wrong file, check what I wrote
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jangeletti
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aoktar wrote:Sorry you posted wrong file, check what I wrote
Sorry aoktar, I need more clear directions on how to do what you're asking for.
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aoktar
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Ok
Put this log file to Cinema4d.exe location and run c4d,
replicate a crash
send us "octane_log.txt" file from root of c4d, not c4doctanelog.txt from prefs
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mikeflex
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I'm experiencing the same crash. Had to remove octane from plugins folder just to get the scene to load. I will provide a bug report as well, should I create my own thread? there already seems to be a few. Thanks, Ahmet!
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aoktar
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mikeflex wrote:I'm experiencing the same crash. Had to remove octane from plugins folder just to get the scene to load. I will provide a bug report as well, should I create my own thread? there already seems to be a few. Thanks, Ahmet!
No, probably used texture import types? Right?
Using "Empty texCache" command can solve it temporarily
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