Octane crashes

[misi]

Octane is crashing a lot. I cannot start my render. Wonder why?
Bug report attached.

[aoktar]

Seems a crash on octane.dll. I've written the steps to follow in crash situations. Did you see in release notes and apply?

[Idonee]

Hello. It also happens to me often, due to textures. Moreover, crashes have a chaotic order, the octane can read the texture and then start to crash because of it. Saves if you understand what kind of texture and re-save with a different bit in a different format. Sometimes up to 50-80 crashes per day, with a constant search for textures that this time did not like. Already somehow wrote about the problem on the forum, but then no solution was found. Those. the problem for about a year exists has become very aggravated in the last 3 release versions. I tried to install other drivers, roll back, install the studio version - nothing helps.
It seems that the problem is rare so it is not a fact that a solution will be found. But still, if there is an opportunity to devote time to this, I would be very grateful, because I’m very pleased with the octane as a whole, but recently the number of crashes is not compatible with at least some productive work.

[aoktar]

Hello. It also happens to me often, due to textures. Moreover, crashes have a chaotic order, the octane can read the texture and then start to crash because of it. Saves if you understand what kind of texture and re-save with a different bit in a different format. Sometimes up to 50-80 crashes per day, with a constant search for textures that this time did not like. Already somehow wrote about the problem on the forum, but then no solution was found. Those. the problem for about a year exists has become very aggravated in the last 3 release versions. I tried to install other drivers, roll back, install the studio version - nothing helps.
It seems that the problem is rare so it is not a fact that a solution will be found. But still, if there is an opportunity to devote time to this, I would be very grateful, because I’m very pleased with the octane as a whole, but recently the number of crashes is not compatible with at least some productive work.

Version? Also could you please send a few bugreports and c4doctanelog.txt?

[Idonee]

cinema 4d r19, octane 2019.1.5 (and it was same issue in last 3 stable releases) the current driver is 442.19 (but as I already said the problem has existed for about a year, so there were different versions of drivers) right now I'm trying to fix the project from crashes, I can show it on Skype, or in any messenger where you can show the screen. I apply what is written in the octane log during an error.
is this enough or more information is needed? I will provide everything you need
upd
same issue in Cinema 4D R21, just test it

[bepeg4d]

Hi,
please, deactivate all the octane licenses, then upgrade win 10 to 1903, or 1909, and report back, thanks.

ciao Beppe

[Idonee]

Hey. Thanks, did it today, checked on a project that crashed - the result has not changed. In other words, the same octane crash.

[Idonee]

Now crashes even when using the standard cinema gradient. Is there any chance of fixing this or telling me where to look for a solution?

[mrom]

I have the same problem, huge scene (for me, at least), constant crashes (c4d just gone), 2019.1.5 and 19.0.68, 442.50 as recommended, 980ti, 1070, 1080, 1080ti on a dual xeon workstation.
No c4d textures whatsover (even disabled), all 245 tex files in the tex folder. Had to switch to 2020, it's a bit better now (I wouldn't have done it in the final phase of a project, but I don't have a choice).

Oh, and please, just a question: if you enable texture compression at one texture, does it get cached in this folder?
C:\Users\USERNAME\AppData\Local\OctaneRender\cache\texCache\imageTex

Whenever I enable it at one texture, the compressed version never gets stored, my folder stays empty and everytime I resend the scene the materials get recompressed, very strange.

[jerrymeer]

Hi i got no solution but i want to report that also my C4D freezes when i use the Vanilla Gradient in the environment Tag. Its crashing only after reloading the scene in Octane.