c4d hangs at startup ( R21 with every OC 2019 version)

[useruser]

hello,
meanwhile this is the third version of oc 2019 enterprise which causes a hang up at startup (plugin initializing)
this issue only appears with c4d R21. R20 with oc 2019 works without any problem ( same workstation)
deleting the "otoy_credentials" does not help.

the logfile shows nothing:

[2019-11-12 17:51:33][1] Register OctaneLive



thanks a lot in advance!

[aoktar]

It may be due to blocking octane plugin from firewall or antrivirus software.

[useruser]

everthing is disabled. but the issue is still there
thanks in advance

[aoktar]

1-be sure that everything installed correctly and using at least 21.022 not older version.

[useruser]

hi ahmet
nothing works. u updated everything ( C4d R21.026) disabled the firewall completely but octane hangs at startup
i also tried to add a specific firewall-rule for R21 (incomming and outcomming tasks) but nothing helps
i also deleted every other plugin
i installed the oc-standalone and the slave-daemon, both are working on the workstation without any trouble.
C4d R20 works also without any problem

thanks in advance!

[aoktar]

What's install path for plugin?

[useruser]

C:\Program Files\MAXON\Cinema 4D R20\plugins\c4doctane

[aoktar]

Why do you show R20 version? You say R21 is not working..

[useruser]

sorry
that was the wrong screenshot

this is the right one:

the oc-plugin is installed in the first directory. but no matter which one i use: the result is all the same.
hangs on startup

[bepeg4d]

Please, change the name of the folder from Plugins to plugins, and install only a copy of c4doctane folder, removing in it the unnecessary .cdl64/.xdl64 files not related to R21.
ciao Beppe