Constant crashing

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
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oMeGa
Licensed Customer
Posts: 10
Joined: Thu May 19, 2016 1:39 pm

aoktar wrote:
oMeGa wrote:
GARSA wrote:Hi! Any solution for this problem? The SLI, the bridge? I'm in the same situation...
Me too man! I can't regular use octane and cinema 4d, it keep crashing after some time, render stops, all i can do every **** single time is to save (if i can) > close cinema > reopen cinema > back to work
If i work with simple things like a prop etc, it's fine, but if i try to render an interior or a heavy scene after some work it stop rendering unless i restart cinema 4d.

I'm equipped with dual gtx 1080, but this thing about SLI bridge connected is new to me, ill check it out! if the SLI Bridge (the physical bridge) is the cause of this issue, can be a very pain switch from app who require SLI and Octane.

Anyway just my 2 cents. Cheers
What's crashes here? Render failures(cuda error) or plugin crashes?
With previous stable 3.05.3 i have render failures after some work, for example i start a render in live-viewer, then stop render and continue my work (i can't work with live-preview active is a lot laggy, like modeling, move camera and so on...), then start another render to see the changes, after some times i do this procedure all i got is a render failures, with cuda errors 719 or 700.

With this new version 3.06.1 when i use the same workflow/procedure it just stop rendering, in log it don't throw any error, for log is all fine, no failure, no errors, it only just stop render, then i save the project, restart cinema, then i can render again for some time.

I have all updated nvidia/system drivers, cinema 4d, i have format my o.s. a couple of times, nothing works. The only thing i don't have try is to physical remove the sli bridge and see if i have the same error.
I think i don't have an hardware failure because all other apps works fine, games who use both gpu's and so on...

for what i have understand in these forums is a common issue for some people with gtx 1080 or same architecture, and is not plugin related, it's core related, so i don't want blame you about your hard work, but i'm very angry for these issues... ( i speak like that because with my old single gpu build, equipped with a gtx 970, i never had any issue with octane, but we talk about a 1 year ago).
User avatar
aoktar
Octane Plugin Developer
Posts: 16063
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
Contact:

oMeGa wrote: With previous stable 3.05.3 i have render failures after some work, for example i start a render in live-viewer, then stop render and continue my work (i can't work with live-preview active is a lot laggy, like modeling, move camera and so on...), then start another render to see the changes, after some times i do this procedure all i got is a render failures, with cuda errors 719 or 700.

With this new version 3.06.1 when i use the same workflow/procedure it just stop rendering, in log it don't throw any error, for log is all fine, no failure, no errors, it only just stop render, then i save the project, restart cinema, then i can render again for some time.

I have all updated nvidia/system drivers, cinema 4d, i have format my o.s. a couple of times, nothing works. The only thing i don't have try is to physical remove the sli bridge and see if i have the same error.
I think i don't have an hardware failure because all other apps works fine, games who use both gpu's and so on...

for what i have understand in these forums is a common issue for some people with gtx 1080 or same architecture, and is not plugin related, it's core related, so i don't want blame you about your hard work, but i'm very angry for these issues... ( i speak like that because with my old single gpu build, equipped with a gtx 970, i never had any issue with octane, but we talk about a 1 year ago).
Interesting! PM for a remote connect if you wish.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
Giz
Licensed Customer
Posts: 7
Joined: Wed May 18, 2016 8:20 am

Hi I keep having this issue as well, maybe it's an issue with the card? I'm using a single 1080
viewtopic.php?f=30&t=60347&p=309252&hil ... +0#p309252
Attachments
octane 3.06 170605 102026.log
(11.8 KiB) Downloaded 213 times
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bepeg4d
Octane Guru
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Location: Italy
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Hi Giz,
according to your log, you are still with 3.06, that does not have the fix for Pascal GPUs, that has been introduced with 3.06.1.
Please update to 3.06.2 and try again:
viewtopic.php?f=85&t=60816
ciao beppe
Giz
Licensed Customer
Posts: 7
Joined: Wed May 18, 2016 8:20 am

Hi Beppe,
I've installed 3.06.2 and the same issue. this is happening with a default cube in a scene. I've a Geforce gtx 1080 driver version 382.33. Does anyone know how i might be able to check whether it's the card that is failing or Octane?

Thanks,
giz
Attachments
2017-06-05 10_51_04-CINEMA 4D R18.048.png
octane 3.06.2 170605 104727.log
(11.48 KiB) Downloaded 213 times
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bepeg4d
Octane Guru
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Hi giz,
sorry to hear that you have so many issues.
What happen if you start the Standalone?
Are you able to render without CUDA error?
Just right click in the node graph, create a matetial node, right click on it and choose Render.
What are the exact specs of your machine?
Have you tried to make a clean installation of the Nvidia drivers?
Could you also share a bugreport.txt file?
ciao beppe
Giz
Licensed Customer
Posts: 7
Joined: Wed May 18, 2016 8:20 am

Hi Beppe,
I have the same issue with the stand alone, could be driver issue. I'm running windows 10, i7 - 6950x, 64Gb Ram, Geforce gtx 1080, - again i suspect that this might be the card, think i'm going to try blender and cycles set to gpu rendering and see if i have any issues.

Thanks,
Gizmo
Attachments
octane 3.06.2 170605 122351.log
(10.1 KiB) Downloaded 198 times
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bepeg4d
Octane Guru
Posts: 10328
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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Hi Gizmo,
the CUDA error also in Standalone is not a good sign.
Firstly try with a clean installation of stable Nvidia drivers.
Sometimes some piece of old drivers stay in the system bringing instability.
Looking forward for your feedback,
ciao beppe
proundkontra
Licensed Customer
Posts: 17
Joined: Sun Sep 06, 2015 6:10 pm
Location: Zurich
Contact:

I've got the same issue. But i use 3x980ti cards.
nikoeriksson.ch| i7 6x3.5 Ghz | 64GB | 2 x GTX 1080Ti Hybrid , 1x GTX 980Ti Hybrid | Win 10 | C4D R19.068 | Octane Render Plugin C4D v3.08.4
maxuser2
Licensed Customer
Posts: 20
Joined: Fri May 13, 2011 9:31 am

Same 700 errors on 3 x 1070 and another system 1080 + Titan in standalone. Titan was absolutely stable before 1080 installation and upgrading 3.02 => 3.06, looks like driver or pascal fix issue.

Code: Select all

OctaneRender 3.06.2 (3060200)
CUDA error 700 on device 0: an illegal memory access was encountered
  -> kernel execution failed(report)
CUDA error 700 on device 0: an illegal memory access was encountered
  -> failed to launch kernel(ptBrdf2)
device 0: path tracing kernel failed
CUDA error 700 on device 2: an illegal memory access was encountered
  -> kernel execution failed(report)
CUDA error 700 on device 2: an illegal memory access was encountered
  -> failed to copy memory from device.
device 2: path tracing kernel failed
Same issue on 3.06.4

Code: Select all

OctaneRender 3.06.4 (3060400)

CUDA error 700 on device 0: an illegal memory access was encountered
  -> kernel execution failed(report)
CUDA error 700 on device 0: an illegal memory access was encountered
  -> failed to copy memory from device.
device 0: path tracing kernel failed
CUDA error 700 on device 2: an illegal memory access was encountered
  -> kernel execution failed(report)
CUDA error 700 on device 2: an illegal memory access was encountered
  -> failed to launch kernel(ptBrdf2)
device 2: path tracing kernel failed
CUDA error 700 on device 1: an illegal memory access was encountered
  -> kernel execution failed(report)
CUDA error 700 on device 1: an illegal memory access was encountered
  -> failed to launch kernel(ptBrdf2)
device 1: path tracing kernel failed
So now I have a scene with fastest way to crash driver on both systems (attach vdb), driver clean install doen't help. And even after octane restart Pascal GPUs remain disappeared in this case one by one!

Code: Select all

Display driver stopped responding and has recovered
Win 7 64 | Geforce GTX 1070 x 3 | Phenom X6 | 32GB
Win 7 64 | Geforce GTX Titan + GTX 1080 | Phenom X4 | 32GB
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