Constant crashing

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.

All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).

Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
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mikeadamwood
Licensed Customer
Posts: 165
Joined: Sat Sep 17, 2016 11:51 am

Being plagued by constant crashing so I've collated all the evidence to help you detect whats going on. I payed a lot of money for a duel 1080 rig just for Octane, coming from a Mac with an eGPU, thinking it would be like heaven compared to the issues I was having before..However, this is not the case as I'm having more issues to the point where I cant work anymore. First sign is when I'm working and material previews render distorted.

So first my materials go then my live viewer stops working. An actual render doesn't even start...The whole thing just stalls...Then after a few attempts at resending scene Cinema crashes, I either get a plugin error or it completely freezes up making me force quit Cinema via task manager.
Screenshot (12)_LI.jpg


Material preview
Screenshot (13).png
I'm on octane VR and pay monthly.
Windows 3.03.4 - R2

Standalone
Windows 3.03.4 x64 Installer

My nvidia drivers are up to date..My Specs are in my signature.

SLI is off. Bug report ZIP from one of the many crashes is in attachment. I can send as many of these as you want as I only get a few minutes of working before crashing.

Additional questions would be is the Octane VR not worked on as much, would I be better off paying for a full license because I cant really use this for much unless I save every minute and accept the constant crashing.

Hope this is everything you need.
Attachments
_BugReport.zip
(35.49 KiB) Downloaded 209 times
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aoktar
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Have you tried without external gpus and different drivers and plugin versions? Did you removed unnecessary plugin files after extract the files?
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mikeadamwood
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aoktar wrote:Have you tried without external gpus and different drivers and plugin versions? Did you removed unnecessary plugin files after extract the files?
No you've misunderstood, the eGPU was before I got my purpose built duel 1080 rig, the eGPU is out the window I don't have it anymore and is completely irrelevant to this problem.

I was merely referring to my previous experience before moving to PC a few weeks ago.
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aoktar
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Ok sorry! But my other questions are still valid.
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mikeadamwood
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aoktar wrote:Ok sorry! But my other questions are still valid.
aoktar wrote:Have you tried without external gpus and different drivers and plugin versions? Did you removed unnecessary plugin files after extract the files?
I can only use the Octane VR plugin which is available to me via the subscriptions tab in my account...I am unable to use beta versions from the forum etc... I have only installed one instance of this since setting up the PC which is version 3.03.4 - R2

Only other thing you mentioned was drivers...So my only option here is to roll back Nvidia drivers?
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aoktar
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Yes rollback to different drivers. And you can find another builds under C4D/Releases section. For example: viewtopic.php?f=85&t=58047
Your errors(corrupt pixels) looks like something is wrong on hardware or related things on deep level. Not in plugin codes.
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mikeadamwood
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I've tried with benchmarks and everything works perfectly from the GPU side in that regard... I am going to roll back drivers now but I don't have much hope.

Could you give more information on what hardware issues it may be? I'm going back to the builders and I need as much info as I can give them.. Because for me Octane is the only thing giving me issues. Could it be pascal related?

I'm really stuck here.
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aoktar
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have you tried 3.05.1 with correct installation?
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mikeadamwood
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aoktar wrote:have you tried 3.05.1 with correct installation?
Yes I removed all files then did a fresh install of both latest Standalone and C4D 3.05.1 plugin from link you provided. I started on a new scene and it worked for abit, but then got the same problem where the material screwed up and my live viewer crashed.
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mikeadamwood
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Uploaded a video of crash after installing 'GeForce 368.25 26.5.2016' this is after using DDU (Display Driver Uninstaller) to get complete removal of driver, then did a clean install with older driver.

http://sendvid.com/embed/3huq2me6

This is unusable...I understand you may blame this on hardware but this GPU is working absolutely fine in other areas so cant see how it could be hardware related, at least I have no other proof of this being the case.
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