V3 Live Viewer Disconnecting from Slave

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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
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ccpenn
Licensed Customer
Posts: 21
Joined: Sat Feb 28, 2015 6:53 am
Location: Sydney

Hi Aoktor and Beppe,

The new version of the c4d plug-in (3.02-R2) has stopped our Live Viewer crashing but we are still getting disconnected from our slave which is only happening with V3.

When we move the camera around the scene it is fine but the minute objects move drastically we get a disconnection from our slave in the live viewer.

I will then try and render through the picture viewer and it will just render black and count down for ever but not render anything.

I will usually then stop the render and I'll get a spinning wheel and have to force quite C4D.

Again we didn't have this disconnection problem with V2 so I don't think it's a hardware/networking issue.

Have a look through the logs and I'm hoping it's a problem you can re-create.

Thanks for your help,
Chris
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Bug Report 9.08.16.zip
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iMac 10.9 780M, Mac Pro 10.11 780, PC Win 10 780TI x3
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abstrax
OctaneRender Team
Posts: 5510
Joined: Tue May 18, 2010 11:01 am
Location: Auckland, New Zealand

ccpenn wrote:Hi Aoktor and Beppe,

The new version of the c4d plug-in (3.02-R2) has stopped our Live Viewer crashing but we are still getting disconnected from our slave which is only happening with V3.

When we move the camera around the scene it is fine but the minute objects move drastically we get a disconnection from our slave in the live viewer.

I will then try and render through the picture viewer and it will just render black and count down for ever but not render anything.

I will usually then stop the render and I'll get a spinning wheel and have to force quite C4D.

Again we didn't have this disconnection problem with V2 so I don't think it's a hardware/networking issue.

Have a look through the logs and I'm hoping it's a problem you can re-create.

Thanks for your help,
Chris
I think it's the problem I just fixed: On OSX the master can run into a deadlock, i.e. no messages are sent to the slaves and no messages are received. When you shutdown C4D it will hang and you have to kill it by force, because the net render master is still hanging. The fix will be in the next release.
In theory there is no difference between theory and practice. In practice there is. - Yogi Berra
ccpenn
Licensed Customer
Posts: 21
Joined: Sat Feb 28, 2015 6:53 am
Location: Sydney

Thanks Abstrax, I'll test out the new release when it's available.

Cheers,
Chris
iMac 10.9 780M, Mac Pro 10.11 780, PC Win 10 780TI x3
ccpenn
Licensed Customer
Posts: 21
Joined: Sat Feb 28, 2015 6:53 am
Location: Sydney

Hi Abstrax, quick question is there any timeline for when the next version with the fix will be released?

Thanks for all your help,
Chris
iMac 10.9 780M, Mac Pro 10.11 780, PC Win 10 780TI x3
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bepeg4d
Octane Guru
Posts: 10361
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi Chris,
quite soon, the new v3.03.3 Standalone and SDK has been just released ;)
ciao beppe
niestudio
Licensed Customer
Posts: 265
Joined: Fri Aug 21, 2015 10:03 pm

So far live view with net render is working great for me in 3.03.3!
Thanks for the fix, guys

daniel
OSX 10.12.4 | Intel 12 core @ 3.33 ghz | 128 gb ram | NVIDIA GeForce GTX 1080TI | Ubuntu Linux slave with 3x 1080ti
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aoktar
Octane Plugin Developer
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Location: Türkiye
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niestudio wrote:So far live view with net render is working great for me in 3.03.3!
Thanks for the fix, guys

daniel
Great thanks.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
ccpenn
Licensed Customer
Posts: 21
Joined: Sat Feb 28, 2015 6:53 am
Location: Sydney

Yes been testing 3.0.3.3-R1 today and it's not disconnecting or crashing.

Thank you Abstrax, Aoktor and Beppe for all your help on this problem and the quick fix.

Regards,
Chris
iMac 10.9 780M, Mac Pro 10.11 780, PC Win 10 780TI x3
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