C4D crash to render 16000 x 16000px image

[zamak]

_BugReport.txt

crash bug report

(406.34 KiB) Downloaded 214 times

Operating System : Win10
Graphics Card(s) model : 2 TITANX
RAM 64Go
Nvidia driver version 8.0
OctaneRender Standalone version 3.5.3
OctaneRender plugin version 3.5.3
Host application version C4D
A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.

Hi there, I've been encountering successive crashes with Octane when I am trying to render an image of 16000x16000px in 350 dpi (requested by client).
The preview while rendering split the image into mosaic and finally (if no crash) the image is split in 2 as in attachment

result direct lighting 20 samples

octane 3.04.5 170303 165556.log

Octane log window

(48.58 KiB) Downloaded 197 times

.

_BugReport.txt

crash bug report

(406.34 KiB) Downloaded 214 times

The C4D scene is simple and local (hosted on computer). We 've tested in low poly and without any textures, still crahsing or weird results as in image below.
Any idea, similar experience or any known limitation I am not aware of to get the right image in the requested format/size/def?

Quite important and urgent, your help would be more than appreciated.
Thanks

[aoktar]

Are you sure that you're not out-of-physical RAM? Btw i see in your logs that you didn't deleted another octane plugin versions.

[zamak]

Hi Aoktar

Actually I first tested with Octane 3.05.3 version, and as it was not working, I down graded to 3.04.5 (which did not work better).
and btw I tested to render by region, and same results, the image is split and displaced.

Regarding RAM, I have 64Go physical RAM and from what I see in log report, total used RAM:9.046Gb.

Any advice?

[aoktar]

Hi Aoktar

Actually I first tested with Octane 3.05.3 version, and as it was not working, I down graded to 3.04.5 (which did not work better).
and btw I tested to render by region, and same results, the image is split and displaced.

Regarding RAM, I have 64Go physical RAM and from what I see in log report, total used RAM:9.046Gb.

Any advice?

I can easily render scenes at 16k square. So it should work on you also. Can you send your scene for testing? It's a requirement in bugreports list when that's possible.
Btw you overlooked my message i think. There should be another versions of plugin. Can you check c4doctane folder content?

[zamak]

Si I've reinstalled the latest version 3.06 of Octane.
But same issue : split screen and crash of C4D, see

bug crash C4D text box

and the corresponding bug report

_BugReport.txt

bug report2

(412.34 KiB) Downloaded 218 times

.

The scene is now available

KV01.rar

C4D scene

(10.4 MiB) Downloaded 186 times

- for confidentiality disclosure, I removed the textures (but I've also made the test without textures before posting - so i am assuming that there are no issue with them).

So now I am completely up-to-date, same issue for this size of picture.
Thanks for your follow-up and support

[zamak]

I tested a new rendering, now I have errors cuda 702 ....

octane 3.06 TEST 2 170303 182154.log

(26.75 KiB) Downloaded 197 times

[aoktar]

Yes i get same errors. It seems related with HDRLS usage. Can you send a render to LV then call "Edit In Standalone" command? Worth to try a render in Standalone directly.

[zamak]

Ok, It seems to work with Standalone version.

[aoktar]

Ok, It seems to work with Standalone version.

at target resolution? It's crashing on me.

[zamak]

At 16000 x 16000px for me