Max freezes with Octane sun and texture

Sub forum for bug reports
Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.

All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
Post Reply
User avatar (Default)
mark0spasic
Licensed Customer
Posts: 146
Joined: Thu Mar 08, 2012 4:46 pm

If I add octane sun and then add texture (RGB image) under octane sun/texture, if you pull texture to material editor my max freezes. This happens in every scene even empty. This happens in Compact material editor in Slate material editor everything is ok. This is using OctaneRender® for 3ds max® v3.03.4 - 4.19 [TEST] , Max 2014
AMD FX 6300, 24 GB RAM, Gigabyte ga-990fxa-ud5, 2x MSI GTX 780 3GB
Top
User avatar
paride4331
Octane Guru
Posts: 3819
Joined: Fri Sep 18, 2015 7:19 am

Hi mark0spacic,
I tried to repeat your issue but not encountered this problem you reported.
Could you share a scene where you have this issue?
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
Top
User avatar (Default)
mark0spasic
Licensed Customer
Posts: 146
Joined: Thu Mar 08, 2012 4:46 pm

paride4331 wrote:Hi mark0spacic,
I tried to repeat your issue but not encountered this problem you reported.
Could you share a scene where you have this issue?
Regards
Paride
It happens in every scene even empty new scene I also tried with max 2016 same thing.
AMD FX 6300, 24 GB RAM, Gigabyte ga-990fxa-ud5, 2x MSI GTX 780 3GB
Top
User avatar
paride4331
Octane Guru
Posts: 3819
Joined: Fri Sep 18, 2015 7:19 am

Hi mark0spacic,
could you uninstall Octane 3ds Max and reinstall it ?
have you already tried?
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
Top
User avatar (Default)
mark0spasic
Licensed Customer
Posts: 146
Joined: Thu Mar 08, 2012 4:46 pm

paride4331 wrote:Hi mark0spacic,
could you uninstall Octane 3ds Max and reinstall it ?
have you already tried?
Paride
I reinstalled Octane and problem persist.
I never before had this problem.
In version OctaneRender® for 3ds max® v3.02 - 3.17 I don`t have this problem.
My driver version is 364.72 2xgtx780 win7
AMD FX 6300, 24 GB RAM, Gigabyte ga-990fxa-ud5, 2x MSI GTX 780 3GB
Top
User avatar
paride4331
Octane Guru
Posts: 3819
Joined: Fri Sep 18, 2015 7:19 am

Hi mark0spasic,
Could you try to install OctaneRender v3.03.4 - 4.20?
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
Top
User avatar (Default)
mark0spasic
Licensed Customer
Posts: 146
Joined: Thu Mar 08, 2012 4:46 pm

paride4331 wrote:Hi mark0spasic,
Could you try to install OctaneRender v3.03.4 - 4.20?
Paride
I uninstalled OctaneRender v3.03.4 - 4.19 and I installed OctaneRender v3.03.4 - 4.20 and problem persist. :(
Edit I left frozen 3dsmax 2014 and after about 5 minutes it become unfrozen. Same thing with max 2016.
AMD FX 6300, 24 GB RAM, Gigabyte ga-990fxa-ud5, 2x MSI GTX 780 3GB
Top
User avatar
paride4331
Octane Guru
Posts: 3819
Joined: Fri Sep 18, 2015 7:19 am

Hi mark0spasic,
Could you try this sample scene? Do you find same issue?
Paride
Attachments
test.zip
(157.46 KiB) Downloaded 223 times
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
Top
User avatar (Default)
mark0spasic
Licensed Customer
Posts: 146
Joined: Thu Mar 08, 2012 4:46 pm

paride4331 wrote:Hi mark0spasic,
Could you try this sample scene? Do you find same issue?
Paride
I tried your scene, the moment I click on material editor my max freeze for about 5min.
I even installed newest driver version 373.06
I concluded that if I add rgb image in environment tab (without octane sun) and drag it to compact material editor max freezes,
but if I add texture environment in environment tab and drag it to compact material editor works fine.
So it`s probably some problem with environment in combination with rgb image.
AMD FX 6300, 24 GB RAM, Gigabyte ga-990fxa-ud5, 2x MSI GTX 780 3GB
Top
User avatar
paride4331
Octane Guru
Posts: 3819
Joined: Fri Sep 18, 2015 7:19 am

Hi mark0spasic,
What about low-priority in device tab?
Paride
Attachments
low_priority.jpg
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
Top
Post Reply

Return to “Bug Reports”