Octane Crashes When Trying To Save An Image.

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bedslouki
Licensed Customer
Posts: 16
Joined: Sun Jun 26, 2011 7:55 pm
Location: LB

everytime i try so save the rendered image in octane it crashes :( anyone else with this problem ? :cry:
Win 7 Utimate x64 | Dual Xeon 5620 Overclocked 4.2 Ghz | x2 Nvidia GTX 580 Hawk Edition 3GB Overclocked | 96 GB Ram | 3ds Max Design 2013 | Octane 1.0
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t_3
Posts: 2871
Joined: Tue Jul 05, 2011 5:37 pm

bedslouki wrote:everytime i try so save the rendered image in octane it crashes :( anyone else with this problem ? :cry:
sounds like an uncommon problem to me. is this happening really every time, or only sometimes? have you tried to save to another location (another disk, network, maybe an usb stick)? does it happen with every octane version, or only with a specific one? maybe a crude hardware related problem...
„The obvious is that which is never seen until someone expresses it simply ‟

1x i7 2600K @5.0 (Asrock Z77), 16GB, 2x Asus GTX Titan 6GB @1200/3100/6200
2x i7 2600K @4.5 (P8Z68 -V P), 12GB, 1x EVGA GTX 580 3GB @0900/2200/4400
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bedslouki
Licensed Customer
Posts: 16
Joined: Sun Jun 26, 2011 7:55 pm
Location: LB

i work on 2 screens and every single time i try to save an image in the main screen octane crashes every single time, amazingly i tried working on the secondary screen and everything worked perfectly . i tried again on the main screen and octane crashed again. this doesn't make any sense specially that both screens are linked to the same graphic card o.O.
Win 7 Utimate x64 | Dual Xeon 5620 Overclocked 4.2 Ghz | x2 Nvidia GTX 580 Hawk Edition 3GB Overclocked | 96 GB Ram | 3ds Max Design 2013 | Octane 1.0
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t_3
Posts: 2871
Joined: Tue Jul 05, 2011 5:37 pm

bedslouki wrote:i work on 2 screens and every single time i try to save an image in the main screen octane crashes every single time, amazingly i tried working on the secondary screen and everything worked perfectly . i tried again on the main screen and octane crashed again. this doesn't make any sense specially that both screens are linked to the same graphic card o.O.
that is WEIRD.

i have about 2 dozen questions/things to try, to narrow the possible source of the problem, but no answer. in windows, you may change which screen is primary and which is secondary - does the problem "move" with that, or is it tied to a specific physical screen. also what driver version do you use? do you use any non-onboard disk controller (raid/sas/whatever)? does it still happen, if you turn windows areo off? does it happen too, if it snows outside... :lol:
„The obvious is that which is never seen until someone expresses it simply ‟

1x i7 2600K @5.0 (Asrock Z77), 16GB, 2x Asus GTX Titan 6GB @1200/3100/6200
2x i7 2600K @4.5 (P8Z68 -V P), 12GB, 1x EVGA GTX 580 3GB @0900/2200/4400
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roeland
OctaneRender Team
Posts: 1823
Joined: Wed Mar 09, 2011 10:09 pm

When does the crash happen? Does it happen if you click the save image button, or after choosing a file?

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Roeland
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face
Octane Plugin Developer
Posts: 3204
Joined: Sat Mar 06, 2010 2:10 pm
Location: Germany

If i read your signature right, you´re using Octane 2.52?
I think there was an issue with the plugins where Octane has save the image but wasn´t closed.
The consequence was, that the plugins were waiting and nothing happens.
A look in the taskmanager shows a running Octane instance. If the task was killed, the plugins continue working.

The workaround to solve the issue, use a newer version ;)

face
Win10 Pro, Driver 378.78, Softimage 2015SP2 & Octane 3.05 RC1,
64GB Ram, i7-6950X, GTX1080TI 11GB
http://vimeo.com/user2509578
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