Help: Octane App Fails to Display Models on My iPad (M4)

[isaac23]

Hi everyone,

I’m encountering an issue with the Octane app on my device and hoping to get some help. I have an iPad with the M4 chip, which I believe is compatible with Octane X for iPad Pro as per the official requirements. My iPad is running iPadOS 17 (or later), so the system version should meet the criteria too.

However, when I try to use the app, it fails to display models. I’ve checked that the model files are in formats supposedly supported by Octane, and I’ve also tried restarting the app and my iPad, but the problem persists.

Has anyone else experienced a similar issue? Any suggestions or troubleshooting tips would be greatly appreciated!

Thanks in advance for your help!

[blushingrosette]

I am also using iPad Pro M4 and had the same problem with Octane X. When I open a file from iCloud Drive, Octane sometimes does not recognize it. Copying it directly to the “On My iPad” folder works.

[placeinspire]

Hi everyone,

I’m encountering an issue with the Octane app on my device and hoping to get some help. I have an iPad with the M4 chip, which I believe is compatible with Octane X for iPad Pro as per the official requirements. My iPad is running iPadOS 17 (level devil), so the system version should meet the criteria too.

However, when I try to use the app, it fails to display models. I’ve checked that the model files are in formats supposedly supported by Octane, and I’ve also tried restarting the app and my iPad, but the problem persists.

Has anyone else experienced a similar issue? Any suggestions or troubleshooting tips would be greatly appreciated!

Thanks in advance for your help!

The current Octane X build on the App Store is not fully optimized or patched for a specific small change in the Metal implementation or the M4's memory architecture that is causing your error. Please completely wipe your data and then install the latest updated or patched version. It is best to go to the home page to download.