Maxon 2023 or Octane bug? Crash when LV is open

Sat Feb 25, 2023 5:57 pm

Not sure if this is a Maxon bug or otherwise. Repeatable and only showing up in 2023 not R23.

1. With the Octane Live Viewer open and running, create a primate or new material

2. Double-click the name of the object or material in their respective managers.

3. Type a new name for either an object or material

4. Press return and Cinema will wedge

5. Open task manager and end process

It appears this only happens when the Octane Live viewer window is open. If I close the Live Viewer, I can rename files in the Object Viewer and update color values with a problem. Once I open the Octane Live Viewer, that's when the bug appears, and only wedges Cinema once I hit the return key.

The Octane log viewer doesn't report anything when the crash/wedge happens. Here's a paste regardless:
Started logging on 25.02.23 12:23:26

OctaneRender Studio+ 2022.1 (12000020)

VRAM used/free/max:0Kb/8Gb/8Gb Out-of-core used:0Kb RAM used:13.945Gb total:63.874Gb OpenGL free/total:0/0
FumeFx library initialisation error!
--------------------------- EXPORT LOG ---------------------------
Export materials time= 5176.074 ms
Collect objects time= 6.431 ms
Mesh creation time = 403.073 ms.
Api update time: 10.013 ms.
VRAM used/free/max:1.258Gb/3.996Gb/8Gb Out-of-core used:0Kb RAM used:18.207Gb total:63.874Gb OpenGL free/total:0/0
--------------------------- EXPORT LOG ---------------------------
Export materials time= 56.059 ms
Collect objects time= 6.04 ms
Mesh creation time = 68.848 ms.
Api update time: 7.989 ms.
VRAM used/free/max:1.261Gb/4.371Gb/8Gb Out-of-core used:0Kb RAM used:16.126Gb total:63.874Gb OpenGL free/total:0/0
could not pick, because we have no render threads available
--------------------------- EXPORT LOG ---------------------------
Export materials time= 56.021 ms
Collect objects time= 4.005 ms
Mesh creation time = 68.414 ms.
Api update time: 4.383 ms.
VRAM used/free/max:1.261Gb/4.256Gb/8Gb Out-of-core used:0Kb RAM used:18.013Gb total:63.874Gb OpenGL free/total:0/0

GPU driver version is the same on both systems; 31.0.15.1740
All Octane plugins are current.

Cinema _BugReport.txt attached.

Sun Feb 26, 2023 12:24 pm

It looks like a plugin crash but not pointing to Octane. Do you have another plugins installed? Could you please record a video of full interface to show the operation?

Beppe OctaneRender™ Italia Blue Sky · Tue Feb 28, 2023 7:58 am

Hi,
do you have a custom c4d layout with c4doctane panels inside?
If yes, please try to delete it, and rebuild it from scratch.

ciao,
Beppe

Tue Feb 28, 2023 2:31 pm

bepeg4d wrote:Hi,
do you have a custom c4d layout with c4doctane panels inside?
If yes, please try to delete it, and rebuild it from scratch.

ciao,
Beppe

Whoa, this is EXACTLY it! THANK YOU! Why? What's going on with the custom layout that causes this?

Tue Feb 28, 2023 2:37 pm

14bmwc780nike wrote: Whoa, this is EXACTLY it! THANK YOU! Why? What's going on with the custom layout that causes this?

We cannot know without seeing your custom layout. There may be some untested exceptions occured, please send us the your crashing layout.

Tue Feb 28, 2023 10:40 pm

Aoktar,

Here is the layout. Thank you, for looking into this.

Wed Mar 08, 2023 2:02 pm

Pointing to this post as the solution lies with no having the Project Asset Manager open when the live viewer is open. viewtopic.php?f=86&t=81299