C4D will not launch when Initialising the octane plugin

Maxon Cinema 4D (Export script developed by abstrax, Integrated Plugin developed by aoktar)

Moderators: ChrisHekman, aoktar

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chrislavelle
Licensed Customer
Posts: 15
Joined: Sat Sep 15, 2018 6:49 am

Hi all,
I have sent this message to support directly but thought i would also try here as it's very urgent i get this fixed.

I've been using c4d r19 and octane for a long time now. C4D crashed today (as it often does) when using octane. However when i restated this time the C4D splash screen freezes on the initialising plugins.
So, I moved all my plugins out of the the plugin directory and it launched fine. 1 by 1 i put the plugins back until i found the cuplrit. The Octane plugin.
So i removed all the plugins except octane and again it froze, confirming it was an octane plugin issue.

I have also tried deleting the credentials in appdata and as i also have R20 installed i tried the R20 octane plugin....and again it freezes in the same place.
I have not installed or updated any software in the last week so i have no idea why this decided to happen today. After a C4D crash.

All firewalls are off.
Desperate times.....
Any help appreciated
Chris
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bepeg4d
Octane Guru
Posts: 10328
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi Chris,
please try to use 7zip to uncompress the c4doctane archive, it is free:
https://www.7-zip.org/
Maybe the plugin got corrupted during uncompressing :roll:

ciao Beppe
chrislavelle
Licensed Customer
Posts: 15
Joined: Sat Sep 15, 2018 6:49 am

Nope, wasn't anything to do with corrupted files. In fact it was originally the same dir i had been using fine.

It was this:
I ran the c4d console during startup (the nocrashhandler) and i noticed that it was compressing files whilst loading the plugin in the background. This based upon the last crash information!
The file within c4d file it originally crashed on was 3 gig in size. So it was simply compressing these again based upon the crash log files. If i had actually left it for an hour or two it would have eventually got past that phase. But i couldn't know this as it was just appearing to hang.
I simply went into the bug reports and deleted the large backup files in there. Then when i started up there was nothing to compress and it started fine.

Hope this helps someone in Future.
Thanks
Chris
jerrymeer
Licensed Customer
Posts: 7
Joined: Mon May 20, 2019 9:27 am

Hi in case somone got this bug too and your "deleting bugreport" method doesnt work:
I had the same issue but only deleting bugreports didnt work. I started the C4D Commandline and saw that the c4dOctane-R21.xdl64 and c4dOctane-S22.xdl64 had the same id so cinema4d couldnt load them proberly. So i deleted the files in the c4doctane folder that i do not need (in this case S22).

Maybe i can help someone with this information ^^
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aoktar
Octane Plugin Developer
Posts: 16063
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
Contact:

Which version of plugin you are using?
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
Jamesbradley
Licensed Customer
Posts: 10
Joined: Fri Jul 01, 2016 5:34 pm

Thank you Jerrymeer, this solved my problem.
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