CUDA errors

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paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

Hi guys,
in light of current CUDA errors you reported, could you please try as follow:

1 Updates windows 10 up to at least build.
2 Right click the Start button and select Control Panel.
3 Make your way to System and Security.
4 Click System.
5 Click Advanced system settings from the left sidebar.
6 Select the Hardware tab.
7 Press the Device Installation Settings button.
8 Choose No, and then press the Save Changes button.

9 Unistall the Nvidia drivers using DDU Nvidia unistaller drivers safe mode unistall - windows safe mode https://support.microsoft.com/it-it/hel ... -safe-mode

10A - install this 442.92 studio Nvidia driver standard mode (not DHC) http://us.download.nvidia.com/Windows/4 ... d-whql.exe
please doesn't install GeForce Experience and make a clean installation.
or
10B - install this 442.50 game ready Nvidia driver standard mode (not DHC) http://us.download.nvidia.com/Windows/4 ... l-whql.exe
please doesn't install GeForce Experience and make a clean installation.

To start your test, please active the Out-of-core then set the head room to 512MB, parallel sample to 2 and max tiles to 4.

Let me hear from you.
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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samsue
Licensed Customer
Posts: 388
Joined: Thu Jan 17, 2019 10:04 am

Hallo paride4331

which version do you mean? v2019.1.5 - 8.20

Thanks!
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samsue
Licensed Customer
Posts: 388
Joined: Thu Jan 17, 2019 10:04 am

Code: Select all

Started logging on 22.04.20 10:34:59

OctaneRender Enterprise 2019.1.5 (6000500)

Tried to access pin via an invalid ID P_ALBEDO (409)
Tried to access null node pin
Tried to access pin via an invalid ID P_ALBEDO (409)
Tried to access null node pin
Failed to create CUDA context
Failed to create CUDA context
CUDA error 999 on device 0: unknown error
  -> failed to destroy CUDA event
CUDA error 999 on device 0: unknown error
  -> failed to destroy CUDA event
CUDA error 999 on device 0: unknown error
  -> failed to destroy CUDA event
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate pinned memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device array
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device array
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 0: unknown error
  -> could not get memory info
CUDA error 999 on device 0: unknown error
  -> failed to unload module
CUDA error 999 on device 1: unknown error
  -> failed to destroy CUDA event
CUDA error 999 on device 1: unknown error
  -> failed to destroy CUDA event
CUDA error 999 on device 1: unknown error
  -> failed to destroy CUDA event
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate pinned memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device array
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device array
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to deallocate device memory
CUDA error 999 on device 1: unknown error
  -> could not get memory info
CUDA error 999 on device 1: unknown error
  -> failed to unload module
Attachments
3dsmax_97roDDqo2h.jpg
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User avatar
paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

hi samsue,
Windows build?
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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samsue
Licensed Customer
Posts: 388
Joined: Thu Jan 17, 2019 10:04 am

Win10 Pro
Version 1909
OS build 18363.778
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User avatar
paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

Hi samsue,
me too 18363.778, I'm running smooth with 442.92.
Could you check how many memory free availble when the render is starting please?
Regards
Paride
Attachments
memory-performance-taskmanager.jpg
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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samsue
Licensed Customer
Posts: 388
Joined: Thu Jan 17, 2019 10:04 am

Hi :oops:

It definitely works, probably my error was generated by lack of memory. ( even though i have 128 gb )


I can reproduce a error in a scene;

device 1: failed to upload data texture 34 '0:__data31__'

**all texture 4096K
https://www.youtube.com/watch?v=EfBHt_bMhiM
Taskmgr_HqIVnPcs4j.jpg
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paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

Hi samsue,
have you any big geometry group in your scene?
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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samsue
Licensed Customer
Posts: 388
Joined: Thu Jan 17, 2019 10:04 am

Hi paride4331,

I found 4 textures with 8k ...

After convert to 4k seems to be working with GPU head room 512, with 100 I have the same error as before. If wou whant, i can send you my scene.

the biggest obeject I have on the scene, is 1.6 million polys
Attachments
3dsmax_x81mmLVVC6.jpg
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User avatar
paride4331
Octane Guru
Posts: 3808
Joined: Fri Sep 18, 2015 7:19 am

samsue wrote:Hi paride4331,

I found 4 textures with 8k ...

After convert to 4k seems to be working with GPU head room 512, with 100 I have the same error as before. If wou whant, i can send you my scene.

the biggest obeject I have on the scene, is 1.6 million polys
Hi samsue,
before to sharing your scene, could you try (using 8k textures) to ungroup all of your group in the scene, then test with 512MB headroom or 1024MB?
Let me hear from you.
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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