Octane viewport crashing

3D Studio Max Plugin (Export Script Plugins developed by [gk] and KilaD; Integrated Plugin developed by Karba)
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Mondexdesign
Licensed Customer
Posts: 8
Joined: Wed Sep 11, 2019 11:00 am

Hello,

Maybe it's my system that's getting old:

Intel i7
32GB RAM
WIN 10 64x
GTX 1060 3GB

but my Octane Viewport crashes when Denoiser is on, and sometimes crashes for no apparent reason. Sometimes render time is short, and sometimes, for the same image, without touching anything in the settings, render time gets very long.

Shall I get a new machine?
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paride4331
Octane Guru
Posts: 3809
Joined: Fri Sep 18, 2015 7:19 am

Hi Mondexdesign,
please navigate to your Control Panel/Nvidia Control Panel, press the System Informations link, and share a screenshot.
How many watts for you PSU?
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
Mondexdesign
Licensed Customer
Posts: 8
Joined: Wed Sep 11, 2019 11:00 am

Thanks!

My PSU is 450W. Here's a screenshot of my GPU info.
Attachments
GPU spex
GPU spex
Mondexdesign
Licensed Customer
Posts: 8
Joined: Wed Sep 11, 2019 11:00 am

I also get that error often:
Attachments
Render Failure
Render Failure
error.png (10.88 KiB) Viewed 5995 times
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paride4331
Octane Guru
Posts: 3809
Joined: Fri Sep 18, 2015 7:19 am

Hi Mondexdesign,

1 Right click the Start button and select Control Panel.
2 Make your way to System and Security.
3 Click System.
4 Click Advanced system settings from the left sidebar.
5 Select the Hardware tab.
6 Press the Device Installation Settings button.
7 Choose No, and then press the Save Changes button.
8 Unistall the Nvidia drivers using DDU Nvidia unistaller drivers > http://www.guru3d.com/files-details/dis ... nload.html (safe mode unistall)
9 install the latest Nvidia driver (standard version, not DHC - "studio" version not "game ready" version).

Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
Mondexdesign
Licensed Customer
Posts: 8
Joined: Wed Sep 11, 2019 11:00 am

Many thanks for your kind help!

I have followed every step carefully.

Unfortunately, the issues persist. It works on and off.
User avatar
paride4331
Octane Guru
Posts: 3809
Joined: Fri Sep 18, 2015 7:19 am

Hi Mondexdesign,
it could depends on VRAM limit when denoiser starts.
Did you check out-of-core option?
Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
coilbook
Licensed Customer
Posts: 3032
Joined: Mon Mar 24, 2014 2:27 pm

I can confirm same crash with large scenes. It's like octane has hard time with out of core. Try increasing GPU HEADROOM in kernel settings to 300-500 MB instead of 100 MB and make sure out of core is on
zerozerozero
Licensed Customer
Posts: 5
Joined: Sat Dec 09, 2017 7:05 pm

Mondexdesign wrote:Many thanks for your kind help!

I have followed every step carefully.

Unfortunately, the issues persist. It works on and off.
same thing! OctaneRender for 3ds max v4. 05-6.25 I work with this viewport, then as you close it, the program just crashes! The scene is loaded with only 4 GB of the 11 GB rtx2080ti. NVIDIA Studio is the latest driver, there are no viruses in 3dsmax. And often the viewport is closed and the log says that there is no memory...
User avatar
paride4331
Octane Guru
Posts: 3809
Joined: Fri Sep 18, 2015 7:19 am

Mondexdesign wrote:Thanks!

My PSU is 450W. Here's a screenshot of my GPU info.
Hi Mondexdesign,
your GPUs has 3GB on board and Windows 10 eats 600MB + monitor etc.
You would necessarily to use Out-of-core option and install Nvidia driver 441.66 (studio) and not DHC but standard.
https://www.nvidia.com/download/driverR ... 5646/en-us
1 Right click the Start button and select Control Panel.
2 Make your way to System and Security.
3 Click System.
4 Click Advanced system settings from the left sidebar.
5 Select the Hardware tab.
6 Press the Device Installation Settings button.
7 Choose No, and then press the Save Changes button.
8 Unistall the Nvidia drivers using [DDU Nvidia unistaller drivers](http://www.guru3d.com/files-details/dis ... nload.html) (safe mode unistall)
9 install the Nvidia driver 441.66 (studio) standard not DHC.
https://www.nvidia.com/download/driverR ... 5646/en-us

Regards
Paride
2 x Evga Titan X Hybrid / 3 x Evga RTX 2070 super Hybrid
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