[20.5] vdb black box

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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
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J.C
Licensed Customer
Posts: 1857
Joined: Thu May 13, 2010 6:35 pm
Location: Wrocław

The issue with black box still exists when rendering VDB file for the first time.
vdb black box.png
CPU – i9 13900KF, 128GB RAM, GPU – RTX 4090
System – Windows 11
My Behance portfolio, Blender plugin FB support group
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grimm
Licensed Customer
Posts: 1332
Joined: Wed Jan 27, 2010 8:11 pm
Location: Spokane, Washington, USA

I usually run OctaneServer in it's own shell so I can see any error messages. When I tried to import the Disney cloud one quarter scale version I got these errors in the shell:

Octane: unknown ERROR: 32
Octane: ERROR: Error transferring the volume file to the server.

Octane: unknown ERROR: 32
Octane: ERROR: Error transferring the volume file to the server.

Octane: unknown ERROR: 32
Octane: Starting Octane engine...
Octane: ERROR: Error transferring the volume file to the server.

I don't see the domain as black though and I'm running on Linux, so YMMV.
Linux Mint 21.3 x64 | Nvidia GTX 980 4GB (displays) RTX 2070 8GB| Intel I7 5820K 3.8 Ghz | 32Gb Memory | Nvidia Driver 535.171
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grimm
Licensed Customer
Posts: 1332
Joined: Wed Jan 27, 2010 8:11 pm
Location: Spokane, Washington, USA

Oh, I just reproduced your issue, but only with the final render (F12). I got that same error as before:

Octane: Starting Octane engine...
Octane: unknown ERROR: 32
Octane: Starting Octane engine...
Octane: Starting Octane engine...

After I did a preview render (which worked), the second F12 render worked as well.

Jason
Linux Mint 21.3 x64 | Nvidia GTX 980 4GB (displays) RTX 2070 8GB| Intel I7 5820K 3.8 Ghz | 32Gb Memory | Nvidia Driver 535.171
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J.C
Licensed Customer
Posts: 1857
Joined: Thu May 13, 2010 6:35 pm
Location: Wrocław

grimm wrote:I usually run OctaneServer in it's own shell so I can see any error messages. When I tried to import the Disney cloud one quarter scale version I got these errors in the shell:

Octane: unknown ERROR: 32
Octane: ERROR: Error transferring the volume file to the server.

Octane: unknown ERROR: 32
Octane: ERROR: Error transferring the volume file to the server.

Octane: unknown ERROR: 32
Octane: Starting Octane engine...
Octane: ERROR: Error transferring the volume file to the server.

I don't see the domain as black though and I'm running on Linux, so YMMV.
Looks like it is not OS related. Same happens on OSX builds.
CPU – i9 13900KF, 128GB RAM, GPU – RTX 4090
System – Windows 11
My Behance portfolio, Blender plugin FB support group
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DrawFun
OctaneRender Team
Posts: 379
Joined: Fri Aug 25, 2017 5:02 am

Thanks for your reports. I will investigate this issue.

Cheers,
DrawFun
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