CUDA error 999 (all 3 Gpu Failed) - they were running fine

[manodzit]

Anyone has idea about this? no renders.

Started logging on 05.02.19 13:17:35

OctaneRender 4.01.1 (4010100)

CUDA error 999 on device 1: unknown error
-> failed to link file
device 1: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 1: failed to compile module 1
CUDA error 999 on device 1: unknown error
-> failed to link file
device 1: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 1: failed to compile module 1
CUDA error 999 on device 2: unknown error
-> failed to link file
device 2: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 2: failed to compile module 1
CUDA error 999 on device 0: unknown error
-> failed to link file
device 0: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 0: failed to compile module 1
CUDA error 999 on device 1: unknown error
-> failed to link file
device 1: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 1: failed to compile module 1
CUDA error 999 on device 2: unknown error
-> failed to link file
device 2: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 2: failed to compile module 1
CUDA error 999 on device 2: unknown error
-> failed to link file
device 2: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 2: failed to compile module 0
CUDA error 999 on device 0: unknown error
-> failed to link file
device 0: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 0: failed to compile module 0
CUDA error 999 on device 1: unknown error
-> failed to link file
device 1: failed to load OSL shader code:
error : Multiple definition of 'cuSptStatistics' in 'cuda_texturenode', first defined in 'snippets_internal'
device 1: failed to compile module 0

I will appreciate any help from you guys.

mano

[paride4331]

Hi manodzit,
viewtopic.php?f=9&t=70570&p=356426#p356426
Regards
Paride

[manodzit]

Thanks Paride!

[Lokken]

Hey all,

I am having a similar issue, getting this message :

Started logging on 04.08.19 14:29:16

OctaneRender 3.08.4 (3080400)

CUDA error 999 on device 0: unknown error
-> failed to link to cubin
device 0: failed to compile OSL code:
error : Undefined reference to 'cuGeo' in '('
error : Undefined reference to 'cuParams' in '('
error : Undefined reference to 'TRANSFER_XYZ' in '('
error : Undefined reference to 'cuXyzToRgbMatrix' in '('
error : Undefined reference to 'CYAN' in '('
error : Undefined reference to 'BLUE' in '('
error : Undefined reference to 'GREEN' in '('
error : Undefined reference to 'MAGENTA' in '('
error : Undefined reference to 'RED' in '('
error : Undefined reference to 'YELLOW' in '('
error : Undefined reference to 'cu_cam' in '('
error : Undefined reference to 'cuQueues' in '('
device 0: failed to compile module 0

However, i tried your advice and downloaded and installed the driver version, however i could not successfully complete the installation becuase it said " this driver is not compatible with your version of windows".

I am on Win7 64bit.

I am currently running Octane version 3 ( latest version ) and i have a GTX 1080 ( strix ROG ).

Any suggestions and/or help would be so deeply appreciated.

Thanks all,

Adam

[paride4331]

Hi Lokken,
please use the latest OctaneRender V4.x available updating the Nvidia drivers.
Regards
Paride

[Lokken]

Thankyou for your response Paride!

I only have a license for octane 3, i am not purchasing version 4 at this time as i cannot afford too!

I have used the Otoy system profiler courtesy of the Otoy tech support team in the hope this will uncover the problem!

[paride4331]

Hi Lokken,
Octane V4 license upgrade is for free.
1 You will to sign out of Octane Standalone and any plug-in software, please follow the process as described in the Octane Manual 'Signing Out' details > https://docs.otoy.com/StandaloneH_STA/S ... Access.htm. When you sign out of your plug-in, both your Standalone and Plug-in licenses will be deactivated. (A Standalone license is always bound to a plug-in license, when a plug-in is launched).
2 you will have to upgrade your version 3 licenses to version 4. This upgrade is free and can be done via these 4 steps:
Go to https://home.otoy.com/render/octane-render/purchase/
Select "Upgrade" in the top menu.
Click on "UPGRADE NOW" next to "Upgrade existing licenses to OctaneRender 4".
Select the licenses you want to upgrade and confirm.
Regards
Paride

[Lokken]

Hi,

I am a silly guy!

Yes, thankyou so much, i was not aware i could upgrade for free, that is truly amazing.

Thankyou so much for your replies and help.

Have an awesome week guys

Adam