rendering be interrupted

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Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.

All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
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Edison_1
Licensed Customer
Posts: 16
Joined: Tue Mar 20, 2018 2:52 am

Hello,
There is a error when rendering picture, and has watermark on it.
version:
houdini 17.0.416
Octane for Houdini 2018.1.0.7
Snipaste_2019-03-21_18-55-15.png
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juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Hi,

Hmm, but it seems that you have the demo version installed, or somehow the plugin is loading the demo Octane core libs. Can you please double check your plugin installation again to be sure that you don't have a demo version installed at any place in your system?

Thanks,
-Juanjo
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Edison_1
Licensed Customer
Posts: 16
Joined: Tue Mar 20, 2018 2:52 am

juanjgon wrote:Hi,

Hmm, but it seems that you have the demo version installed, or somehow the plugin is loading the demo Octane core libs. Can you please double check your plugin installation again to be sure that you don't have a demo version installed at any place in your system?

Thanks,
-Juanjo
Frame1-8 doesn't have any watermark, only frame 9.
That's my plugin information.
I just install one plugin version for Houdini.
Snipaste_2019-03-21_21-57-29.png
Snipaste_2019-03-21_22-02-16.png
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juanjgon
Octane Plugin Developer
Posts: 8867
Joined: Tue Jan 19, 2010 12:01 pm
Location: Spain

Hmm, perhaps there was a problem with the license servers, the internet connection or something like that. To be honest, I had never seen a commercial plugin build rendering with watermarks.

Have you tried to render the scene again, perhaps after restarting the system? If you can reproduce this problem again, please let me know to further investigate it.

Thanks,
-Juanjo
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Edison_1
Licensed Customer
Posts: 16
Joined: Tue Mar 20, 2018 2:52 am

juanjgon wrote:Hmm, perhaps there was a problem with the license servers, the internet connection or something like that. To be honest, I had never seen a commercial plugin build rendering with watermarks.

Have you tried to render the scene again, perhaps after restarting the system? If you can reproduce this problem again, please let me know to further investigate it.

Thanks,
-Juanjo
Oh,unfortunately, that always is exist....It seem that stop at 99.9% :?
I upload a debug file, you can check it.
I will use the previous version and try it again.
Attachments
debug.txt
(13.47 KiB) Downloaded 216 times
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hellguy
OctaneRender Team
Posts: 146
Joined: Sun Dec 07, 2014 8:58 pm

Hi Edison_1,

Could you open a ticket with our support team at [email protected] to troubleshoot this issue further?
Please reference this forum thread in your email.
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