Unable to auth Octane after switching Unity editions

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Unable to auth Octane after switching Unity editions

Postby ahrenm » Mon Feb 26, 2018 3:29 am

ahrenm Mon Feb 26, 2018 3:29 am
Hi there,

I recently had to downgrade from Unity Pro to Personal. Since then Octane says I no longer have a license I can use.

I've tried completely (including the "Octane" menu) uninstalling and re-installing. I can use Octant on the same cycle I installed it on, but as soon as I have to stop/restart Unity I get the no license message.
If I just remove the components from the project and re-install then no-joy :-(

Is there anything that can be done for this?

A.
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Re: Unable to auth Octane after switching Unity editions

Postby ahrenm » Thu Mar 01, 2018 11:22 pm

ahrenm Thu Mar 01, 2018 11:22 pm
Is there anything that can be done to fix this? I've kinda been blocked for a couple of days :-(

OctaneError.JPG
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Re: Unable to auth Octane after switching Unity editions

Postby ahrenm » Fri Mar 02, 2018 2:55 am

ahrenm Fri Mar 02, 2018 2:55 am
Created a new account on unity.com and worked around the problem.

A.
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Re: Unable to auth Octane after switching Unity editions

Postby alex_test » Wed Mar 14, 2018 6:48 am

alex_test Wed Mar 14, 2018 6:48 am
I did as well with new octane account one week ago but today again stopped working , same missing subscription plan in the website :/
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Re: Unable to auth Octane after switching Unity editions

Postby ChrisHekman » Tue Apr 03, 2018 10:00 am

ChrisHekman Tue Apr 03, 2018 10:00 am
alex_test wrote:I did as well with new octane account one week ago but today again stopped working , same missing subscription plan in the website :/


You also downgraded your unity account from pro to personal?
Are you getting error messages?
Could you PM me your unity account?
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