Hi
Just purchased a new license of Octane Render and for C4D but I can't sign in with my password.
I saw on the forums this happened a while ago, has something happened?
Its a Windows 10 machine and its quite important we get this up and running.
Any help greatly appreciated.
Gaz
SSO connection error
Hi Gaz,
I have wrote to you via PM.
ciao beppe
I have wrote to you via PM.
ciao beppe
Hi Linney
Please contact the Help Desk; email [email protected] for assistance with this type of issue.
Kind regards, Win
Please contact the Help Desk; email [email protected] for assistance with this type of issue.
Kind regards, Win
This is usually related to Octane not being able to contact our servers for authentication, which may happen due to a firewall or proxy blocking the communication.
If you are in a corporate environment you may want to contact your admin. Please refer to the documentation for more information here.
If you are in a corporate environment you may want to contact your admin. Please refer to the documentation for more information here.