Updating Live viewer takes forever.

Sub forum for bug reports

Moderators: ChrisHekman, aoktar

Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
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Yan
Licensed Customer
Posts: 93
Joined: Sun Jul 27, 2014 9:59 am
Location: Romania
Contact:

Hi!
I have some problems with octane on Mac especially.
Sometimes the live window is stuck with "Updating" message and nothing happens. I need to close C4D and open it again for it to work. I also tried to resend render data and restart new render but it does the same. Is there a fix for this? I'm using the latest version 3.05.3.

The problem is happening on all kinds of situations so it's not related to some particular scene. I got the same this on windows also, but not so often.

Here is the log:
Export materials time= 2128.592 ms
Collect objects time= 19.523 ms
Mesh creation time = 53.586 ms.
Tried to access pin via an invalid ID P_TRANSFORM (243)
Tried to access null node pin
Triangles:53k Disp.triangles:52k Hairs:0 Meshes:7
VRAM used/free/max:2Kb/5.672Gb/6Gb
Out-of-core used:0Kb total used RAM:14.129Gb
Total export Time = 2239.656 ms
could not pick, because rendering hasn't started yet

And here a screenshot: https://www.dropbox.com/s/2vg7vp9i26lsh ... 7.png?dl=0

Thank you!
Win 10x64, AMD 1950x 16C/32T, RAM 32Gb, 4x EVGA GTX 1080Ti, Octane-for-C4D 4.x.x, Nvidia 398.82
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aoktar
Octane Plugin Developer
Posts: 16066
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
Contact:

Can you check with "synch. Geo. Updates=on"? And do you believe that your scene have just 55k triangles? It maybe millio s and takes long time to update?
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
davidro
Licensed Customer
Posts: 2
Joined: Mon May 29, 2017 6:53 pm

Exactly same problem here and can not belive that there is no solution posted.
User avatar
bepeg4d
Octane Guru
Posts: 10356
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi davidro,
please, go to menu Script/Console and post the Log, thanks.
ciao beppe
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