Scheduled Server Maintenance 2017-06-19 22:00 UTC

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Scheduled Server Maintenance 2017-06-19 22:00 UTC

Postby hellguy » Mon Jun 12, 2017 10:55 pm

hellguy Mon Jun 12, 2017 10:55 pm
We will be performing scheduled maintenance on our core infrastructure on Monday, June 19 2017 - 22:00 UTC (15:00 PDT).

We anticipate the maintenance to last 20-30 minutes, during which time OctaneLive, ORC, and the customer area will be unavailable.
Please note that you will be unable to activate Octane & OctaneVR during this period, we recommend that customers using licensed versions of Octane switch to Offline Licensing mode if you expect to be operating during this period.

You can view the current status of our services, and subscribe to receive outage notifications, via our status page here.
Last edited by hellguy on Thu Jun 22, 2017 8:00 pm, edited 3 times in total.
Reason: Fixed date in post, thanks Despot.
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Re: Scheduled Server Maintenance 2017-06-19 22:00 UTC

Postby Despot » Sun Jun 18, 2017 5:35 pm

Despot Sun Jun 18, 2017 5:35 pm
Do you realise that the 19th June 2017 is a Monday, not a Tuesday ?

You may want to correct this thread and also information shown on your status pages...

*** I see the error has been amended, it would have been polite to acknowledge my post though, just saying... :) ***
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Re: Scheduled Server Maintenance 2017-06-19 22:00 UTC

Postby hellguy » Mon Jun 19, 2017 11:07 pm

hellguy Mon Jun 19, 2017 11:07 pm
We have completed the scheduled maintenance and have resumed normal operation.
Please email [email protected] if you experience any issues.
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Re: Scheduled Server Maintenance 2017-06-19 22:00 UTC

Postby 3dworks » Thu Jun 22, 2017 10:16 am

3dworks Thu Jun 22, 2017 10:16 am
ORC seems to be still offline? at least i get "access to ORC is currently offline" here https://orc.otoy.com
http://instagram.com/3dworksvisualcomputing

apple macpro 5,1 with nvidia gtx 980ti, 48G RAM, 2 x 2,66 GHz 6-core intel xeon/ mac os 10.13.6 + networked hp workstation with 48G RAM, netstor GPU box, 5 x nvidia gtx 980ti / windows 7 pro
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Re: Scheduled Server Maintenance 2017-06-19 22:00 UTC

Postby bepeg4d » Thu Jun 22, 2017 10:24 am

bepeg4d Thu Jun 22, 2017 10:24 am
Hi 3dworks,
ORC is up and running, but you need an invitation.
Please, read this other discussion:
ORC Access
Happy rendering,
ciao beppe
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Re: Scheduled Server Maintenance 2017-06-19 22:00 UTC

Postby 3dworks » Thu Jun 22, 2017 1:23 pm

3dworks Thu Jun 22, 2017 1:23 pm
bepeg4d wrote:Hi 3dworks,
ORC is up and running, but you need an invitation.
Please, read this other discussion:
ORC Access
Happy rendering,
ciao beppe


Hi Beppe, I already got an invitation and I also redeemed my bonuspoints, but I cannot get into it. My account also lists the ORC as an application. Can you please explain what i have to do to acces s it? I followed the FAQ but never got request for access authorization for ORC, maybe this is the problem. Is it maybe an issue to use Safari on OSX?
http://instagram.com/3dworksvisualcomputing

apple macpro 5,1 with nvidia gtx 980ti, 48G RAM, 2 x 2,66 GHz 6-core intel xeon/ mac os 10.13.6 + networked hp workstation with 48G RAM, netstor GPU box, 5 x nvidia gtx 980ti / windows 7 pro
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Re: Scheduled Server Maintenance 2017-06-19 22:00 UTC

Postby bepeg4d » Thu Jun 22, 2017 1:39 pm

bepeg4d Thu Jun 22, 2017 1:39 pm
Hi 3dworks,
I use Safari on Mac with ORC too, and it works as expected.
Probably something went wrong with your client activation.
Please, send an email to [email protected] about your specific issue.
ciao beppe
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