Scheduled Server Maintenance 2017-06-19 22:00 UTC

Notices regarding planned maintenance of OTOY services.
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You can view the current status of our services, and subscribe to receive outage notifications, via our status page here.
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hellguy
OctaneRender Team
Posts: 146
Joined: Sun Dec 07, 2014 8:58 pm

We will be performing scheduled maintenance on our core infrastructure on Monday, June 19 2017 - 22:00 UTC (15:00 PDT).

We anticipate the maintenance to last 20-30 minutes, during which time OctaneLive, ORC, and the customer area will be unavailable.
Please note that you will be unable to activate Octane & OctaneVR during this period, we recommend that customers using licensed versions of Octane switch to Offline Licensing mode if you expect to be operating during this period.

You can view the current status of our services, and subscribe to receive outage notifications, via our status page here.
Last edited by hellguy on Thu Jun 22, 2017 8:00 pm, edited 3 times in total.
Reason: Fixed date in post, thanks Despot.
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Despot
Licensed Customer
Posts: 130
Joined: Tue Jan 10, 2017 3:19 pm

Do you realise that the 19th June 2017 is a Monday, not a Tuesday ?

You may want to correct this thread and also information shown on your status pages...

*** I see the error has been amended, it would have been polite to acknowledge my post though, just saying... :) ***
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hellguy
OctaneRender Team
Posts: 146
Joined: Sun Dec 07, 2014 8:58 pm

We have completed the scheduled maintenance and have resumed normal operation.
Please email [email protected] if you experience any issues.
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3dworks
Licensed Customer
Posts: 295
Joined: Fri May 21, 2010 5:08 pm
Location: Berlin
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ORC seems to be still offline? at least i get "access to ORC is currently offline" here https://orc.otoy.com
Specs: Apple MacBook Pro M1 max 64GB 2TB, MacOS 12.5 / MacPro 5,1 with NVIDIA GeForce GTX 1080 8G, MacOS 10.13.6 / Mac Pro 5,1 with AMD RX5700 8G, MacOS 12.3.1 / HP Z600 with NVIDIA 3060 RTX 12G, Windows 10 pro + Netstor GPU box, 4 x NVIDIA GTX 980ti 6G.
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bepeg4d
Octane Guru
Posts: 10350
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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Hi 3dworks,
ORC is up and running, but you need an invitation.
Please, read this other discussion:
ORC Access
Happy rendering,
ciao beppe
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3dworks
Licensed Customer
Posts: 295
Joined: Fri May 21, 2010 5:08 pm
Location: Berlin
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bepeg4d wrote:Hi 3dworks,
ORC is up and running, but you need an invitation.
Please, read this other discussion:
ORC Access
Happy rendering,
ciao beppe
Hi Beppe, I already got an invitation and I also redeemed my bonuspoints, but I cannot get into it. My account also lists the ORC as an application. Can you please explain what i have to do to acces s it? I followed the FAQ but never got request for access authorization for ORC, maybe this is the problem. Is it maybe an issue to use Safari on OSX?
Specs: Apple MacBook Pro M1 max 64GB 2TB, MacOS 12.5 / MacPro 5,1 with NVIDIA GeForce GTX 1080 8G, MacOS 10.13.6 / Mac Pro 5,1 with AMD RX5700 8G, MacOS 12.3.1 / HP Z600 with NVIDIA 3060 RTX 12G, Windows 10 pro + Netstor GPU box, 4 x NVIDIA GTX 980ti 6G.
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bepeg4d
Octane Guru
Posts: 10350
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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Hi 3dworks,
I use Safari on Mac with ORC too, and it works as expected.
Probably something went wrong with your client activation.
Please, send an email to [email protected] about your specific issue.
ciao beppe
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