Octane Topology Auto-Repair when rendering

[maze_vfx]

Hi guys,

I'm sweating loads here and I am in need of help!
I'm really new to Octane overall and just got the Maya plugin for a project I'm working on.
In this project I have some simple text segments showing up made inside of Maya (aka with crap topo).
Everything's fine and dandy until I try and render/do a IPR and I can see that Octane is plugging the holes.

Is there any way of shutting this off? I'm desperately in need of help here, guys.

Thanks,
Jack

[BK]

Hi Jack

We have replied to you through our helpdesk. Have you tried using Maya Fill hole or the Clean up tool ?

[calus]

Hi guys,

I'm sweating loads here and I am in need of help!
I'm really new to Octane overall and just got the Maya plugin for a project I'm working on.
In this project I have some simple text segments showing up made inside of Maya (aka with crap topo).
Everything's fine and dandy until I try and render/do a IPR and I can see that Octane is plugging the holes.

Is there any way of shutting this off? I'm desperately in need of help here, guys.

Thanks,
Jack

This happens because the plugin doesn t support concave polygons.
To workaround the issue, triangulate your text mesh.

[maze_vfx]

Hi guys,

I've now tried both doing the Fill Hole operations as well as triangulating the mesh, neither seem to have worked for me.

Do you have any other recommendations?

[maze_vfx]

Never mind, sorry!
I did a proper render instead of just the IPR and now the text is fixed in both.

You're lifesavers - huge thanks!

[calus]

Never mind, sorry!
I did a proper render instead of just the IPR and now the text is fixed in both.

Yes obviously, once the mesh is triangulated you need to stop and launch IPR again to update the geometry.
So to be clear, the solution here was to triangulate the mesh. (the "fill hole" comand can't help and was a misunderstanding)