Command Line Render.exe Out of License Error

[psultan]

I brought this up with [email protected] and Bikram mentioned he added it their new feature list database but I was wondering if others are experience the same issue/how they are dealing with it.

Our issue is when running maya's render.exe and the machine does not have a license the processes hangs without throwing a license error. I would expect an error message such as "no licenses found", or "octane is not active", such that our renderfarm manager can catch the error and try to reque the frame on another machine.

The following is our output log....
C:\Progra~1\Autodesk\maya2016\bin\render.exe -r octane -v true octaneTest.ma

Starting "C:\Progra~1\Autodesk\maya2016\bin\mayabatch.exe"
OctaneRender v. 3.05.3 - 9.23
Octane data types are registered...
Octane nodes are registered...
Octane settings store is registered...
Octane settings instance is created...
Octane camera is registered...
Octane tool shelf commands are registered...
Starting Octane engine... **hangs here**

[BK]

Hi psultan


The license error message is already there.

If there is an error with license activation, the Octane Render login dialog should pop up to login

[calus]

If there is an error with license activation, the Octane Render login dialog should pop up to login

This doesn't solve the issue:
Command Line Render must give some feedback when this event occurs instead of just waiting silently.

[DinoMuhic]

any update on this?

[BK]

any update on this?

Hi DinoMuhic,

Which Octane for Maya are you currently using? Have you setup the environment variable (viewtopic.php?p=214980#p214980)?

If everything is setup correctly then Octane should bring up the Sign-in dialog, if it does not find any valid license. Please let me know how it goes on this

[psultan]

If everything is setup correctly then Octane should bring up the Sign-in dialog, if it does not find any valid license.

That is what currently happens, however that is not a desired process when artists submit to a renderfarm and do not have access to input the account information. All other renderers will throw a "not licensed" error so the render manager knows to terminate the process and allow an alternate render on that machine. In order to solve this problem all you need to do is print out a warning to stdout/stderr that says "not licensed" before poping up the login window.

[BK]

If everything is setup correctly then Octane should bring up the Sign-in dialog, if it does not find any valid license.

That is what currently happens, however that is not a desired process when artists submit to a renderfarm and do not have access to input the account information. All other renderers will throw a "not licensed" error so the render manager knows to terminate the process and allow an alternate render on that machine. In order to solve this problem all you need to do is print out a warning to stdout/stderr that says "not licensed" before poping up the login window.

Hi Psultan,

Thanks again for the suggestion.
It seems our plugin has no control over the licensing system yet.
So we are checking with our core team if they could help us to resolve this issue.

Cheers

[psultan]

OK. For the time being we have the render manager set with a timer to check for inactivity as a work around. I think the log message would be quite beneficial in the future.

[BK]

OK. For the time being we have the render manager set with a timer to check for inactivity as a work around. I think the log message would be quite beneficial in the future.

Hi Psultan,

Thank you so much for your patience.
We are having a look into this hopefully will get resolved soon.

Sure, is it okay to share/PM us the log messages?

[calus]

is it okay to share/PM us the log messages?

Log is in the first post ...