No support response - Why?

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AltShift
Posts: 1
Joined: Mon Aug 29, 2016 5:43 pm

Dear Otoy Team,

The last days I tried to get in contact with you a lot of times. I wrote a support mail concerning a refund because of the reasons I told you in this mail.
I got the answer, that the NZ team will take care of it.
Why is nobody from you responding to my case?
So now I'm trying to get Otoy NZs attention via this forum.

It would be really good to hear from you.

Patrick
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bepeg4d
Octane Guru
Posts: 10467
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi Patrick,
unfortunately is friday night now in NZ, hopefully you could have an answer at monday morning.
ciao beppe
win
OctaneRender Team
Posts: 105
Joined: Mon May 27, 2013 10:35 pm

Hi Altshift
Please check your email. You should find your reply via the Help Desk.
Kind regards, Win
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