4.10 Save image crash 3ds max

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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
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ramone163
Licensed Customer
Posts: 253
Joined: Tue Aug 28, 2012 5:12 pm

In 50/50 save image crash 3ds Max 2016.
Attachments
save.jpg
GPU: 980+1080+1080Ti; 3ds max;
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rv3d
Licensed Customer
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+1 really annoying
azen
OctaneRender Team
Posts: 790
Joined: Mon Jun 01, 2015 11:06 pm

Hi,

Is there any consistent elements to the scenes that crash? Are there scenes that always crash every time you save? I have not been able to duplicate your issue yet.
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profbetis
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I'm experiencing this too. In order to save images, I have to use the full production render mode. This has another issue: when cancelling a render, the render engine fails until a computer reset. If you try to open the viewport or render material previews or try to start a new production render, it just hangs there and will refuse to render, but with no warning. A close and re-opening of the application has no effect.
GTX 1080Ti 11GB (3x), Water-cooled
Intel i7-5820K 6-core @ 3.3GHz
Windows 10 Pro 64-bit, 32GB RAM
azen
OctaneRender Team
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Joined: Mon Jun 01, 2015 11:06 pm

profbetis wrote:I'm experiencing this too. In order to save images, I have to use the full production render mode. This has another issue: when cancelling a render, the render engine fails until a computer reset. If you try to open the viewport or render material previews or try to start a new production render, it just hangs there and will refuse to render, but with no warning. A close and re-opening of the application has no effect.
Hi,

Thanks for the elaboration. I will see what can be replicated from this.
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oguzbir
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Same here,

Saving directly from octane viewport creates this problem. Porting to max VFB and saving works.
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windows 10 Pro. |1070 + 1070 + 1070 + 1070 | i7 @4.5Ghz
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profbetis
Licensed Customer
Posts: 279
Joined: Tue Dec 21, 2010 11:00 am
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It seems I've remedied my issue on a particular file bu deleting some complex STL imported geometry. I don't imagine why that would have any impact on material previews or the production render, but it did fix the problem. Perhaps there is a memory leak somewhere?
GTX 1080Ti 11GB (3x), Water-cooled
Intel i7-5820K 6-core @ 3.3GHz
Windows 10 Pro 64-bit, 32GB RAM
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