The problem with the activation of 3.03

[SnowStorm_85]

Hi
I began to experience problems with the activation of the plugin for Cinema 4D.
The forum and website authentication is successful.
What is the reason I do not understand ...

Message text: a problem with the password ...
Sorry, my English is lame
Thank you

[bepeg4d]

Hi SnowStorm_85,
please could you post a screenshot of the error message?
Are you switching between different plugin v3 versions?
Which plugin version?
What are your hw and sw specs?
ciao beppe

[SnowStorm_85]

I'm new, not previously used octane

Constant error

Using version 3.02, I have no problems. Since it does not require authorization.

I'm using Windows 7 64 bit

Any help
Thank you

[mojave]

Hi,

This is a known bug we've fixed and will be included in the next release.

In the meantime, in order to circumvent it you may reset your authentication data by manually deleting this file:

%APPDATA%/OctaneRender/otoy_credentials

Apologies for the inconvenience.

[SnowStorm_85]

Thank you so much
And it really works

[mojave]

Good to see you got it working, please keep an eye so you get the next version when it's released where this should be fixed already.