SOS how i de activate licence....
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All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
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F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.
All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
How on earth do i de activate the licence so i can use it on another pc??? De activate button is missing, ur causing me LOTS OF HEADACHE since yesterday in both max and c4d..........HELP ASAP i cannot continue working....
Licenses are released (deactivated) automatically when you close a plugin. If that's not happening you may have chosen to use "Offline licensing" at the time you signed out.
When in offline mode all plugins should provide a button to deactivate the license in use by that specific plugin. As a way of example this is how it looks like in 3Ds Max:
Please refer to the 3.0 new features post if you need more information.
When in offline mode all plugins should provide a button to deactivate the license in use by that specific plugin. As a way of example this is how it looks like in 3Ds Max:
- 3Ds Max Deactivation
No they are not released automatically. How i fix this? I didnt choose offline licence.
Its very inconvenient every time that i close my pc to log in in both app + standalone and deactivate... Do something about it plz. A lot people facing this issue as well. thanks
So I assume you have some understanding of how the licensing system works and that you are using Win 7 according to your signature.thanulee wrote:No they are not released automatically. How i fix this? I didnt choose offline licence.
Could you please share with me via PM the files located at the following locations?
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%TEMP%/octren0
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%TEMP%/octren1
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%APPDATA%/OctaneRender/otoy_credentials
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%APPDATA%/OctaneRender/license
Thanks, mojave, i contacted support and its fixed now.
I had standalone 2.x at the one of 2 pcs. I uninstalled everything and installed 3.x. I do believe that was it.
I also had problems with the Rhino activation (Octane 3).
So installing the old 2.5 plugin, activation and reinstalling V 3.0 seems to be the only workaround so far.
So installing the old 2.5 plugin, activation and reinstalling V 3.0 seems to be the only workaround so far.