Before posting a bug report, please check the following: 1. That the issue has not already been disclosed 2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone) Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.
All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it. A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.) B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.) C. RAM Capacity (i.e. 6 GB) D. Nvidia driver version (i.e. 7.50, 7.5.22) E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.) F. OctaneRender plugin version (i.e. v2.25 - 2.21) G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
Hi I initially had this problem on my laptop (which only has one gpu) so decided to test the 3dsmax plugin on my workstation. And it looks like I've the same problem: I can't activate device 0. I'm using the 1.55 version on 3dsmax 2015.
Install OctaneVR.. Still free for few more days - it has all the features of lates OctaneRender, just disabled network rendering & up o 2 GPUs- at least You will know if Your card is ok =) & if it works with new version.