Can´t save to folder??!

Graphisoft ArchiCAD (Integrated Plugin developed by Paul Kinnane)

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Licensed Customer
Posts: 3
Joined: Wed May 08, 2013 7:32 am

Hi!
I have a really annoying/frustrating problem that I hope that someone can help me with.

Since I´ve upgraded to v2.0 I have not been able to save to my regular folders.
I have a couple of dedicated "work" folders on my computer in which I have the current *.pln, drawings, pictures etc.
But since the update to 2.16 I cant save to these folders.
Archicad, PS, Adobe, the Stand-Alone Octane, etc can all save to them as usual. Only Octane AC plugin that seems to have an issue with just these folders.
The only difference between these dedicated "work" folders and saving to the c:/ My documents for example is that these folders are being synced to the cloud using SugarSync.
Besides that, everything is the same.
I´ve checked the write/read configurations. Re-installed Octane. Done it all.
Its installed in the same Archicad ROOT directory as before. Same OS. Same hard drive.
It worked superb before the update. Now it dosent work on either AC16 nor AC18.

Octane plugin don't say anything about the *.png not being saved, no pop-up, no "save failed" etc. It just don't manage to do it.

Anyone experienced the same?
Any suggestion on how to fix this?
It´s a minor issue, but nevertheless really frustrating to always create a new folder outside your "working" folders and then copy paste everything to where it should be.

Thank you/

Olle
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face_off
Octane Plugin Developer
Posts: 15696
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

Hi Ollo - this is possibly due to you folders you are trying to save to having special characters in them. Can you pls try with the latest build (2.22.2.42) which fixes this issue.

Thanks

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
Re-Create
Licensed Customer
Posts: 3
Joined: Wed May 08, 2013 7:32 am

Hi Paul
And thank you. That did the trick! Works :)
And it had to do with special characters.

But now Ive found that the chosen folder to save in is "resetting" itself between saves.

For example: I open the "Save Render" window. Opens by default at C:/My documents. I click my way in the folder structure and choose to save in the render in C:/My documents/Work folder/Project1/Renders
Next time I click the "Save" button Im back at the default C:/My Documents

Found that its for the folders with special characters/ swedish å/ä/ö.
And that it "jumps" back to the folder previous to the one containing special characters.

For example; Save to C:/ My docu/ Work folder/ÅÄÖ/Project1/
"Jumps" back to C:/My doku/Work Folder/

Easy fix? :)

Thank you for your amazing work!
/ Olle
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face_off
Octane Plugin Developer
Posts: 15696
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

But now Ive found that the chosen folder to save in is "resetting" itself between saves.
Hi - this is fixed in the latest release - 2.22.2.43.

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
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