Bug Error when hit Render

[matthew12]

Hi Everyone!

I installed OctaneRender for Rhino 5.0 today, and all was going well until the error appeared when I clicked the render bar. It happens in both 'open viewport' and 'render' mode. There is no info on this so I have come here to hopefully find some answers. I am currently working on a few designs so would be good if I could knock this error on the head.

I look forward to posting some introductions about my work at a later date. Thanks for your help!

Matt

[face_off]

Hi Matt

If you restart Rhino and reload and render that scene, does the error re-occur, or was it a one-off pls?

Paul

[matthew12]

Hi Paul,

Thanks for your reply. I tried restarting rhino and reloading the scene a few times yet still no luck, Maybe I should try a re-install?

[face_off]

Hi Matt

Are you able to post a screenshot of the Rhino->Render->Panels->Lights and Sun settings pls?

Paul

[matthew12]

Hi Paul,

Is this what you mean? thanks for helping me out here.

Cheers

[face_off]

Is this what you mean? thanks for helping me out here.

Everything seems OK there. Would it be possible to send me the scene pls? Email address is paul at physicalc-software dot com.

Thanks

Paul

[matthew12]

Hi Paul,

I apologise for the delayed response- I had a presentation yesterday.

I will send the scene through to you now, i'll delete most of the geometry to keep it small. I appreciate your help!

Thanks

[matthew12]

Hi Again,

Sorry to do this again. But when I began rendering tonight the error appeared again on the screen.

First it said the geometry is to large and I need to increase the number of polygons....I tried doing so but it never seemed to change the actual number.

Then when I clicked render the same error appeared and has been coming up whenever I click render even in different Rhino scenes.

Hopefully it can be fixed....

Cheers

[face_off]

Hi Matt

Can you pls provide some info on your setup - as per http://render.otoy.com/forum/viewtopic.php?f=41&t=39099 - the section labeled "If you have a support issue, pls provide the following information:"

Thanks

Paul

[matthew12]

Hi Paul,

Sure thing.

Windows 8
64 Bit
16 GB of ram
Geforce GTX 780
Driver version. 337.88
Rhinoceros Version 5 SR8 64-bit(5.8.40315.18095, 3/15/2014)
OctaneRender for Rhino version v1.50

Thanks again for your assistance