Activation issue

Poser (Integrated Plugin developed by Paul Kinnane)

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badmilk69
Licensed Customer
Posts: 122
Joined: Sat Sep 03, 2011 4:24 am

Why not uninstall Poser then install everything again? classic solution.
i7 2600, 16 GB RAM, 2x Evga 670 SC 4gb, dual boot win7/osxML, 2 SSDs, 3 HDs.
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face_off
Octane Plugin Developer
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Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

It's a fresh install of Poser - and from the Poser forums it looks like a common error related potentially to Adobe Air and the firewall. I'm still not sure why this is effecting activation, but we are working through it at the moment.
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
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face_off
Octane Plugin Developer
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Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

In case anyone else has this issue - it has been tracked down to an issue with the 32 bit installer for the plugin. I have now rectified this issue and Piet is testing it. The Poser "Fault Detected!" is a separate issue, related to Flash or Adobe Air which Piet will need to resolve too :-)

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
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pfrancke
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Posts: 47
Joined: Sun May 30, 2010 2:45 am
Location: West Virginia

Plugin Activation issue has been resolved by new version Paul created.

The Poser Library issue seems unrelated to the activation issue -- Actually I think I was activated and software just didn't recognize it for some reason. (based on current behavior you only need to activate once, not every time you upgrade).

I have a support email from Poser that I need to walk through to fix "library" issue - if I can get that working (so that I have confidence in Poser), then I'll do the upgrade to the Poser 64 bit software (which seems silly to me is not a feature in Poser 9).

I wish to share that Paul worked this issue with me very aggressively. We exchanged emails and I sent log files etc and he stuck to the problem and was outstanding in his help with this and I thank him very much in his support to get me straightened out!!!!
Windows 7, i7-3930K @3.2, 32GB ram, two 3GB GeForce GTX 580
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face_off
Octane Plugin Developer
Posts: 15696
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

I just updated Adobe Air, and am now getting Piet's Poser Library issue :-(
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
wimvdb
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Posts: 353
Joined: Sat Sep 22, 2012 2:03 pm
Location: Netherlands
Contact:

Just wondering - is it not a firewall issue. The Air library is a separate program, it might have a different signature now which is not recognized by the firewall and may need to be allowed again
Configuration: Windows 11 Pro, I9 12900K, 128GB, RTX 3090, P12 b1029
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pfrancke
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Joined: Sun May 30, 2010 2:45 am
Location: West Virginia

About the Poser problem, I followed their procedures, but even though I was able to go to their page and see the XML code (meaning it was working), I followed the below procedure and then I was OK. So for me, it was how my network/LAN works.

Open Intenet Explorer > choose Tools > Internet Options > click the CONNECTIONS tab > click LAN SETTINGS > Uncheck the "Automatically detect settings" box > click OK > then click OK again > Then retry loading the link above.
Windows 7, i7-3930K @3.2, 32GB ram, two 3GB GeForce GTX 580
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