Demo has stopped rendering images

[Starrigger]

Hi All,

I have been tinkering with the Demo version for a couple of weeks, waiting for the funds to come in to purchase the Beta, but for some reason about two days ago it ceased rendering images. I am able to navigate through the application, load demo scenes and import OBJ files as well as adjust settings. However the render window is frozen. What information do you need to help with this issue? I really like this program and need to resolve the mystery before buying the BETA version.

Cheers
Steve

System Info:

System
--------------------------------------------------------------------------------

Manufacturer Dell Inc.
Model Inspiron 570
Total amount of system memory 6.00 GB RAM
System type 64-bit operating system
Number of processor cores 4

Storage
--------------------------------------------------------------------------------

Total size of hard disk(s) 510 GB
Disk partition (C:) 196 GB Free (366 GB Total)
Media drive (D:) CD/DVD
Disk partition (E:) 144 GB Free (144 GB Total)
Media drive (I:) CD/DVD

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce GTX 560 Ti
Total available graphics memory 4095 MB
Dedicated graphics memory 1280 MB
Dedicated system memory 0 MB
Shared system memory 2815 MB
Display adapter driver version 9.18.13.623
Primary monitor resolution 1920x1080
DirectX version DirectX 10

[abstrax]

Hi Steve,

it seems that you updated your NVIDIA graphics driver - probably to 306.23. The previous driver 301.42 didn't have CUDA 5 support yet. I guess, this is causing the problem. To solve it, reinstall driver 301.42 again. Hopefully that will fix your problem.

Cheers,
Marcus

[Starrigger]

Thanks for the reply, I reinstalled the older drivers:

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce GTX 560 Ti
Total available graphics memory 4095 MB
Dedicated graphics memory 1280 MB
Dedicated system memory 0 MB
Shared system memory 2815 MB
Display adapter driver version 8.17.13.142
Primary monitor resolution 1920x1080
DirectX version DirectX 10

but still no love....

Any other Ideas, It was working before very nicely, but now nothing, although if I monitor the temp on the card it does rise, as if it is doing something...

Steve

[abstrax]

Please create a new empty project and in it a diffuse material node. Then click on it with the right mouse button and select "Render". Does it render?

Cheers,
Marcus

PS: You can find the current CUDA driver version in the NVIDIA control panel under "System Information" (lower left corner).

[Starrigger]

Thank you for the continued assist, but I got nothing...

NVIDIA Info:

NVIDIA System Information report created on: 09/17/2012 10:57:27
System name:

Code: Select all

Operating System:	Windows 7 Home Premium, 64-bit (Service Pack 1)
DirectX version:		11.0 
GPU processor:		GeForce GTX 560 Ti
Driver version:		301.42
DirectX support:		11.1
CUDA Cores:		352 
Core clock:			732 MHz 
Shader clock:		1464 MHz
Memory clock:		1900 MHz (3800 MHz data rate) 
Memory interface:	320-bit 
Total available graphics memory:	4094 MB
Dedicated video memory:		1279 MB GDDR5
System video memory:			0 MB
Shared system memory:		2815 MB
Video BIOS version:			70.10.2F.00.06
IRQ:						18
Bus:						PCI Express x16 Gen2

[Components]

easyDaemonAPIU64.DLL		1.8.15.0		NVIDIA Update Components
WLMerger.exe			1.8.15.0		NVIDIA Update Components
daemonu.exe			1.8.15.0		NVIDIA Update Components
ComUpdatus.exe			1.8.15.0		NVIDIA Update Components
NvUpdtr.dll				1.8.15.0		NVIDIA Update Components
NvUpdt.dll				1.8.15.0		NVIDIA Update Components
nvui.dll				8.17.13.0142	NVIDIA User Experience Driver Component
nvxdsync.exe			8.17.13.0142	NVIDIA User Experience Driver Component
nvxdplcy.dll				8.17.13.0142	NVIDIA User Experience Driver Component
nvxdbat.dll				8.17.13.0142	NVIDIA User Experience Driver Component
nvxdapix.dll				8.17.13.0142	NVIDIA User Experience Driver Component
NVCPL.DLL				8.17.13.0142	NVIDIA User Experience Driver Component
nvCplUIR.dll				3.8.812.0		NVIDIA Control Panel
nvCplUI.exe				4.4.730.0		NVIDIA Control Panel
nvWSS.dll				6.14.13.0142	NVIDIA Workstation Server
nvViTvS.dll				6.14.13.0142	NVIDIA Video Server
NVSTVIEW.EXE			7.17.13.0142	NVIDIA 3D Vision Photo Viewer
NVSTTEST.EXE			7.17.13.0142	NVIDIA 3D Vision Test Application
NVSTRES.DLL			7.17.13.0142	NVIDIA 3D Vision Module  (0)
NVMCTRAY.DLL			8.17.13.0142	NVIDIA Media Center Library
nvDispS.dll				6.14.13.0142	NVIDIA Display Server
PhysX				09.12.0604		NVIDIA PhysX
NVCUDA.DLL			8.17.13.0142	NVIDIA CUDA 4.2.1 driver
nvGameS.dll			6.14.13.0142	NVIDIA 3D Settings Server

[Starrigger]

here is some added information, I let Octane just sit there for awhile and FAILED showed up in the lower right hand corner, so that now it reads:

0 Tris, GeForce 560 Ti (failed), -/-/1279 MB

[roeland]

You can try doing a "clean install" of the driver. If you arrive at the "options" step, choose a "custom install" and in the next screen check the checkbox for doing a clean install. Reboot the computer if necessary.

--
Roeland

[Starrigger]

You can try doing a "clean install" of the driver. If you arrive at the "options" step, choose a "custom install" and in the next screen check the checkbox for doing a clean install. Reboot the computer if necessary.

--
Roeland

Yes, that's what I did, a couple times... (thinking i might do a clean install of windows next... )

Thanks,
Steve

[Starrigger]

We have Joy! I am duel booting Ubuntu 12 on this machine, so I thought duh, try it in Linux, It is working there! Actually I was thinking that it was my GPU that had in some way gone belly-up, now I need to figure out why Windows is not working... Continued help is much appreciated.

[Starrigger]

Ok, this is great, but frustrating... The windows side of things is working again! I don't have a clue why, but its working!

Thanks for the help.

Cheers,
Steve.