Cannot read properties of undefined (reading 'queue')

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leo64
Licensed Customer
Posts: 31
Joined: Thu Mar 13, 2014 7:36 am

Hi.

I'm encountering a persistent error on sandbox.otoy.studio when attempting to generate videos using the Image-to-Video feature.

Whenever I submit a request, the job fails immediately with the following error:

Cannot read properties of undefined (reading 'queue')

Troubleshooting already attempted:

-Tested on multiple browsers (Chrome and Edge) with fresh sessions/incognito mode.

-Verified the source image is a small, valid JPG file.

-Tried using the "USE URL" option with an external image link instead of direct file upload.

-Tested switching to different models, but the same script/queue error persists.

I have attached a screenshot of the error logs from the interface.

Does anyone know what might be causing this or how to fix it? Has anyone else run into this issue recently?

Thanks in advance for any insights!

screenshot1.png
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