So today i needed to do something on my older computer. Later, i moved back to the current machine and when trying to start Octane, it would say i am out of available licenses or something along the line. I tried to sign-out and in, but the issue would persist. Ultimately i have to resolve it through the OTOY page and that unlock button - but as a result i am down to single unlock now and have no clue whats gonna happen if i ever run out of them.
I dont understand what even this system is in the first place. I used Octane since its beginnings, used single license at home and at office, and for years it worked just fine - used it at work, came home, continued from there, then on another day, back in work... did not even need to sign-out anywhere. Everything worked like charm. So why this downgrade to user convenience?
What is the deal with this license unlocks
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Hi,
This could happen if you use an old version with old activation system, then go back to a new OctaneRender version.
Anyway, the web counter will be rest to maximum after a certain period of time, if the unlock button will not be used during that time.
And you can always contact the support at help at otoy dot com asking for a reset of the unlocks.
ciao,
Beppe
This could happen if you use an old version with old activation system, then go back to a new OctaneRender version.
Anyway, the web counter will be rest to maximum after a certain period of time, if the unlock button will not be used during that time.
And you can always contact the support at help at otoy dot com asking for a reset of the unlocks.
ciao,
Beppe
I see, thanks for the explanation, Beppebepeg4d wrote: Tue Apr 28, 2026 8:43 am Hi,
This could happen if you use an old version with old activation system, then go back to a new OctaneRender version.
Anyway, the web counter will be rest to maximum after a certain period of time, if the unlock button will not be used during that time.
And you can always contact the support at help at otoy dot com asking for a reset of the unlocks.
ciao,
Beppe
cheers
R9 7950x, 64GB DDR5 6000 MHz, 2x RTX 4090, Samsung 990 Pro 2TB, Kingston KC3000 2TB, Kingston KC3000 1TB, WD Caviar Gold 6TB, Win11 Pro 64bit

