Problem with octane activation.

Sub forum for bug reports

Moderators: ChrisHekman, aoktar

Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
Post Reply
archy13
Licensed Customer
Posts: 1
Joined: Thu Apr 13, 2017 4:56 pm

Both c4d plugin and standalone can not connect to server today. activation failure.
Firewall is off, broadband internet is OK. Maybe there is some problem with licence server?
User avatar
bepeg4d
Octane Guru
Posts: 10356
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi,
there is not an issue in license server.

Please write to help at otoy dot com, sharing your OTOY username, thanks.

ciao,
Beppe
Post Reply

Return to “Bug Reports”