Viewport Crashing & Sample progress stopping

Sub forum for bug reports

Moderators: ChrisHekman, aoktar

Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.


All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).


Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
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Sabour7
Licensed Customer
Posts: 10
Joined: Fri Oct 23, 2015 6:23 am

I cannot for the life of me figure out why octane keeps crashing on these scenes.

Ever since the crashes, I have updated octane to latest build, and even updated NVIDIA drivers to latest.

Machine is 4 NVIDIA ADA 6000's and Partners machine is 4 NVIDIA RTX 6000's Ampere. Both exhibiting same problems.

live viewer initializes, but once I change the frame of animation, samples randomly stop progressing, and at that point, C4D requires a complete restart.

Please help, we have now burned 3 days on this project and deadline is approaching end of week.

I've attached the project.
Attachments
CONDOS.zip
(36.02 MiB) Downloaded 11 times
Sabour7
Licensed Customer
Posts: 10
Joined: Fri Oct 23, 2015 6:23 am

Here are the textures for the project incase they didn't attach correctly
User avatar
bepeg4d
Octane Guru
Posts: 10325
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi,
I've played the full sequence in Live View, or changed the frame without issues here:
IMG_4770.jpeg
Please write to help at otoy dot com asking for Beppe, so I can investigate more deeply on your system.

ciao,
Beppe

P.S. there is a limit of max 50MB for attachments on the forum.
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