Material image not showing correctly

Autodesk Revit (Integrated Plugin developed by Paul Kinnane)

Moderator: face_off

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azims
Licensed Customer
Posts: 93
Joined: Sat Mar 29, 2014 5:55 am

Hi Faceoff,

The material preview image for Live DB is not showing correctly (screen capture attached). Please fix.

Thanks,
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Material Image error.jpg
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face_off
Octane Plugin Developer
Posts: 15712
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

azims wrote:Hi Faceoff,

The material preview image for Live DB is not showing correctly (screen capture attached). Please fix.

Thanks,
Hi - which LiveDB material was this please? And which version of the plugin are you running?

Thanks

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
azims
Licensed Customer
Posts: 93
Joined: Sat Mar 29, 2014 5:55 am

Hi Paul,

Sorry for the late response. Please see attached screen captures. Pretty much all material icons don show correctly. The plugin release # is 2021.1.4.68 - Studio.

Thanks,
Attachments
E2.jpg
E1.jpg
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face_off
Octane Plugin Developer
Posts: 15712
Joined: Fri May 25, 2012 10:52 am
Location: Adelaide, Australia

Hi

I cannot replicate this error. That LiveDb material appears as follows for me:
revitlivedb.png
I wonder if the LiveDb thumbnails have been cached at the wrong resolution? You could try deleting all the folders and files in C:\Users\[username]\AppData\Local\OctaneRender\cache

Paul
Win7/Win10/Mavericks/Mint 17 - GTX550Ti/GT640M
Octane Plugin Support : Poser, ArchiCAD, Revit, Inventor, AutoCAD, Rhino, Modo, Nuke
Pls read before submitting a support question
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