activation problems

VIP Information, news and announcements regarding new Octane Render commercial products and releases.
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pandabianko
Licensed Customer
Posts: 3
Joined: Mon Jul 11, 2011 12:07 pm

Hi everybody, please, someone could help me?? I buy a license, then I download the beta version but i don't know in wich way activate the product.... I received user id and password but I don't know where fill them....please help me!

thanks in advance!
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Refracty
Licensed Customer
Posts: 1599
Joined: Wed Dec 01, 2010 6:42 pm
Location: 3D-Visualisierung Köln
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In the Ocane Preferences Window you can fill in your Octane Live User ID and activate it.
Make sure your firewall gives access.
pandabianko
Licensed Customer
Posts: 3
Joined: Mon Jul 11, 2011 12:07 pm

I'm sorry, but I don't find any area where fill in, I have 3 windows in 1.0beta 2.46b DEMO: default & controls, Cuda devices, obj Mesh import.

I'm not shure that I downloaded the right istaller.... can you check the version?

thanks
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Refracty
Licensed Customer
Posts: 1599
Joined: Wed Dec 01, 2010 6:42 pm
Location: 3D-Visualisierung Köln
Contact:

If you bought a license you should have access to the commercial support forums.
Don't youse the demo.
The latest beta is here: http://www.refractivesoftware.com/forum ... 38&start=0
pandabianko
Licensed Customer
Posts: 3
Joined: Mon Jul 11, 2011 12:07 pm

thanks, I solved the problem!

bye
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