hi,
i'm getting random crashes when using live viewer, or when rendering to picture viewer. it just exits program.
if i restart c4d without restarting the pc, the whole c4d interface becomes very slow and sluggish and will crash again, opening the same file.
please advice
thanks
c4d crashes randomly, live picture viewer and live viewer
Moderators: ChrisHekman, aoktar
Forum rules
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.
All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).
Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
Before posting a bug report, please check the following:
1. That the issue has not already been disclosed
2. That the issue is specific to this plugin, and not Octane in general (Try reproducing it in Standalone)
Bugs related to the Octane Engine itself should be posted into the Standalone Support sub-forum.
All bug reports should include the information below, along with a detailed description of the issue and steps to reproduce it.
A. Operating System, including version (i.e. Win 7, OSX 10.11.2, Ubuntu 14.04, etc.)
B. Graphics Card(s) model (i.e. GTX 580 - 3GB, TITAN, etc.)
C. RAM Capacity (i.e. 6 GB)
D. Nvidia driver version (i.e. 7.50, 7.5.22)
E. OctaneRender Standalone version, if installed (i.e. 2.24.2, 2.23, etc.)
F. OctaneRender plugin version (i.e. v2.25 - 2.21)
G. Host application version, including build number if available (i.e. 3ds Max 2016 Build 18.0)
H. A detailed description of the issue and steps to reproduce it (Include Screenshots or video capture), as well as an example scene if applicable.
I. Copies of the Octane Log window and Console window outputs (full text attached as a file to your post is recommended).
Please note that reports of issues inside existing threads will be ignored/removed, and reports may be closed if the reporter does not respond to subsequent queries in the thread.
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dekonstruckt
- Posts: 3
- Joined: Tue Oct 29, 2013 11:34 am
- Attachments
-
- octanelog_report.zip
- bug report
- (80.91 KiB) Downloaded 134 times
Hi,
from bugreport, it doesn't seem related to Octane, but to c4d interface and Nvidia driver
Please, save the project with assets, compress the resulting folder, and share a link to dropbox, or wetransfer, or any other similar service, by writing to [email protected], linking also this discussion, thanks.
ciao Beppe
from bugreport, it doesn't seem related to Octane, but to c4d interface and Nvidia driver
Please, save the project with assets, compress the resulting folder, and share a link to dropbox, or wetransfer, or any other similar service, by writing to [email protected], linking also this discussion, thanks.
ciao Beppe
-
saifdean93
- Posts: 5
- Joined: Wed Feb 14, 2018 7:43 am
Hello,
The same thing happens to me. 90% of the time when I try to render, it crashes. Please see attached for the bugs report, really appreciate it if anyone could help.
Below is my detail;
A. Windows 10 64 Bit
B. NVIDIA GeForce RTX3090
C. 32GB RAM
D. Nvidia driver version 471.41
E. OctaneRender Standalone version, 2020.2.4
F. OctaneRender c4D plugin version 2020.2.4-R2-win
G. Host application version, Cinema 4D S24.035 (RC)
H. Attached is the error that pops out
I. Attached is the bugs report
The same thing happens to me. 90% of the time when I try to render, it crashes. Please see attached for the bugs report, really appreciate it if anyone could help.
Below is my detail;
A. Windows 10 64 Bit
B. NVIDIA GeForce RTX3090
C. 32GB RAM
D. Nvidia driver version 471.41
E. OctaneRender Standalone version, 2020.2.4
F. OctaneRender c4D plugin version 2020.2.4-R2-win
G. Host application version, Cinema 4D S24.035 (RC)
H. Attached is the error that pops out
I. Attached is the bugs report
- Attachments
-
- _BugReport.txt
- (431.31 KiB) Downloaded 183 times
-
- Screenshot 2021-07-19 113507.png (7.52 KiB) Viewed 2197 times
Hi saifdean93,
please post an octanelog_report.zip, c4d bugreport is not enough.
Please, open the scene, then go to c4doctane Settings/Log Output tab, and enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Log Output tab, press the **Generate log report** button, and share the octanelog_report.zip file, thanks.
ciao Beppe
please post an octanelog_report.zip, c4d bugreport is not enough.
Please, open the scene, then go to c4doctane Settings/Log Output tab, and enable all the Log option checkboxes.
Then, load the scene in Live View, then in Picture Viewer, or until crash, then reopen c4d, navigate to c4doctane Settings/Log Output tab, press the **Generate log report** button, and share the octanelog_report.zip file, thanks.
ciao Beppe
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saifdean93
- Posts: 5
- Joined: Wed Feb 14, 2018 7:43 am
Hi Beppe,
Attached is the octanelog_report.zip file. I generate it as per instruction. I load it in Picture Viewer, it crashes, then reopens c4d to generate the report.
Appreciate your help.
Regards
Attached is the octanelog_report.zip file. I generate it as per instruction. I load it in Picture Viewer, it crashes, then reopens c4d to generate the report.
Appreciate your help.
Regards
- Attachments
-
- octanelog_report.zip
- (191.78 KiB) Downloaded 133 times
Sorry, I cannot find any specific octane error in the logs.
Try to perform a clean installation of previous 471.11 Nvidia Studio driver:
https://www.nvidia.com/download/driverR ... 6851/en-us
If this version does not work, please try with the DCH version:
https://www.nvidia.com/download/driverR ... 6849/en-us
To perform a clean installation, please follow these steps:
ciao Beppe
Try to perform a clean installation of previous 471.11 Nvidia Studio driver:
https://www.nvidia.com/download/driverR ... 6851/en-us
If this version does not work, please try with the DCH version:
https://www.nvidia.com/download/driverR ... 6849/en-us
To perform a clean installation, please follow these steps:
ciao Beppe