Cancel Subscription ?? OR Cancel Recurring Payment ?

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sagun
Licensed Customer
Posts: 82
Joined: Sun Jul 26, 2015 12:51 pm

Hi
I had purchased few enterprise licenses last year and now I just purchased Studio licenses. There is a CANCEL SUBSCRIPTION button. Does this button mean to CANCEL recurring fee or it will cancel recent purchase too ?
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bepeg4d
Octane Guru
Posts: 10357
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi,
if you cancel your subscription, the recurring monthly fee will be stopped.
You are able to stop further payment whenever you wish, which means the subscription will run out once the active month is up.
If you made a wrong purchase, please write to [email protected] with details, we are having a lot of traffic, but we will answer you as soon as possible.

ciao Beppe
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