Authentication did not succeed

[roinigo]

Hi,
I'm getting an authentification error with Octane Render.
Everything was working fine this morning. I didn't install any soft since and i don't use any firewall...
It's very ennoying : i'm working on a project !

[bepeg4d]

Hi,
unfortunately this kind of error depends from your internet provider, and in general, VPN fix this issue.

Alternatively you could try switching to the DNS service provided by Cloudflare: https://1.1.1.1/dns/

ciao Beppe

[Vincent]

This is a joke ????

I just bought a suscriptions, and it's not working cause my internet provider specificities ???
I have to send a job in few hours ...
What is the problem with octane devs ???

[bepeg4d]

Hi Vincent,
do you have Orange provider?
We had some reports in the past, but there is nothing we can do about it.

You can check the status of the Otoy services here:
https://status.otoy.com/

ciao Beppe

[Vincent]

Sorry for my fit of rage ..
Everything was my fault ... all work fine now ...
Shame on me ...