Pre-Sale Question Credit Card Address

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hazenkind
Licensed Customer
Posts: 91
Joined: Mon Sep 10, 2018 7:42 am

Hy, i would like to buy an Subscription (Upgrade my V4 to Studio Sub.)


BUT:
Please ensure that the billing address below matches the address registered with your credit card, as we send it to our payment processor for verification.
THAT IS NOT THE CASE. I need to buy it with my own Credit Card cause my Company doesnt have a Credit Card. The Card Owner and Billing Address IS NOT THE SAME. (Same for PayPal)
What to do?

Regards Christian
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bepeg4d
Octane Guru
Posts: 10399
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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Contact bepeg4d

Hi Christian,

for this kind of issues, better to write to [email protected], sharing your Otoy username, and some info about your issue, possibly with screenshots.

ciao Beppe
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hazenkind
Licensed Customer
Posts: 91
Joined: Mon Sep 10, 2018 7:42 am

Hy Bepeg,
Please ensure that the billing address below matches the address registered with your credit card, as we send it to our payment processor for verification.
The bold part of that quote from the Otoy website isnt the Case. Everything fine now!

THX!
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