Octane 2019 C4d Crash

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KareemNems
Posts: 5
Joined: Mon Mar 16, 2020 10:19 pm

Hi Everyone,

Recently Octance have been crashing everytime I hit LV.
The crash report is so long to post.

Please help..
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bepeg4d
Octane Guru
Posts: 10356
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
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Contact bepeg4d

Hi,
please, open the scene, then go to c4doctane Settings/Others tab, and, at the bottom of the panel, enable all the Log option checkboxes:
Image
Then, load the scene in Live View, then in Picture Viewer, or until crash, and share the c4doctanelog.txt file that you find in c4doctane directory, or in the path specified in Settings/Others panel, thanks.
ciao Beppe
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KareemNems
Posts: 5
Joined: Mon Mar 16, 2020 10:19 pm

[2020-04-07 19:02:45][1] Register OctaneLive
[2020-04-07 19:02:45][0] Loaded Octane DLL:OctaneRender Enterprise 2019.1.5 version:6000500 SDK:2019.1.5
[2020-04-07 19:02:45][0] Octane Render for Cinema 4D 2019.1.5-R3 built for:210 C4D vers:21207
[2020-04-07 19:02:45][0] C4D:21207 comp:[DESKTOP-0MLLVGH] OS:[WINDOWS 64 BIT] Windows 10, 64 Bit, Core (build 18362) opengl:460 versType:10
[2020-04-07 19:02:45][0] CPU:[AuthenticAMD, stepping 2, model 8, instruction family 15] speed:3.7 GHz numOfCpu:16Ht
[2020-04-07 19:02:45][0] Plugins:[houdiniconfig addons advanced render alembic archigrass bitmapfilter bpexchange browser bugslife_client c4dOctane-R21 ca ca2 cadexchange clothilde collada14 collada15 colorchoosergui compositing deployment dwg dwgobjects dynamics exchanges expressiontag fbx gpurenderer hair i_skp io_obj metrics mkmodeler mocca model mograph motioncam motiontracker nbp newman nodeeditor_material objects onlineupdater projectassetinspector python relaxuv sculpt sculptbrushes shader sketch sky sla spacemouse substance teamrender thinking particles tpoperators uvviewport volumes walkthrough xpressocore xtensions ]
[2020-04-07 19:02:45][0] NVAPI initializing...
[2020-04-07 19:02:45][0] NVAPI Version: NVidia Complete Version 1.10
[2020-04-07 19:02:45][0] Nvidia driver version:441.2 [r440_00]
[2020-04-07 19:02:45][1] LoadOslScripts()
[2020-04-07 19:02:45][0] Loaded 173 osl scripts from dir:C:\Users\Kareem Nems\AppData\Roaming\Maxon\Maxon Cinema 4D R21_64C2B3BD\plugins\c4doctane\res\osl_scripts
[2020-04-07 19:02:45][1] LoadCustomLuts()
[2020-04-07 19:02:46][1] <markMaterials>
[2020-04-07 19:02:52][1] initOctaneLive()
[2020-04-07 19:02:52][1] Init OctaneLive...[2020-04-07 19:02:52][1] Plugin initialized.[2020-04-07 19:02:52][1] Plugin activation...[2020-04-07 19:02:57][1] Plugin activation OK.[2020-04-07 19:02:57][1] Activation time=5.272 sec.
[2020-04-07 19:02:57][0] readDeviceSettings E:0 P: T:0 D:0
[2020-04-07 19:02:57][0] VRAM used/free/max:0Kb/8Gb/8Gb Out-of-core used:0Kb RAM used:3.886Gb total:15.937Gb OpenGL free/total:0/0
[2020-04-07 19:02:57][1] Device:0 [GeForce RTX 2070]<Dis>[T][7.5] Memory used/free/total:0Kb/8Gb/8Gb outOfCoreMem:0Kb p2pBytesUsed:0 runtimeDataSize:0Kb temperature:30
[2020-04-07 19:02:57][0] restoreDeviceStates status:2
[2020-04-07 19:02:57][0] setDevicesActivity rDevices:0 nDevices:0
[2020-04-07 19:02:57][0] save
[2020-04-07 19:02:57][1] readPrmsFrScn(1)
[2020-04-07 19:02:57][1] readPrmsBC 11111
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User avatar (Default)
KareemNems
Posts: 5
Joined: Mon Mar 16, 2020 10:19 pm

[2020-04-07 19:02:45][1] Register OctaneLive
[2020-04-07 19:02:45][0] Loaded Octane DLL:OctaneRender Enterprise 2019.1.5 version:6000500 SDK:2019.1.5
[2020-04-07 19:02:45][0] Octane Render for Cinema 4D 2019.1.5-R3 built for:210 C4D vers:21207
[2020-04-07 19:02:45][0] C4D:21207 comp:[DESKTOP-0MLLVGH] OS:[WINDOWS 64 BIT] Windows 10, 64 Bit, Core (build 18362) opengl:460 versType:10
[2020-04-07 19:02:45][0] CPU:[AuthenticAMD, stepping 2, model 8, instruction family 15] speed:3.7 GHz numOfCpu:16Ht
[2020-04-07 19:02:45][0] Plugins:[houdiniconfig addons advanced render alembic archigrass bitmapfilter bpexchange browser bugslife_client c4dOctane-R21 ca ca2 cadexchange clothilde collada14 collada15 colorchoosergui compositing deployment dwg dwgobjects dynamics exchanges expressiontag fbx gpurenderer hair i_skp io_obj metrics mkmodeler mocca model mograph motioncam motiontracker nbp newman nodeeditor_material objects onlineupdater projectassetinspector python relaxuv sculpt sculptbrushes shader sketch sky sla spacemouse substance teamrender thinking particles tpoperators uvviewport volumes walkthrough xpressocore xtensions ]
[2020-04-07 19:02:45][0] NVAPI initializing...
[2020-04-07 19:02:45][0] NVAPI Version: NVidia Complete Version 1.10
[2020-04-07 19:02:45][0] Nvidia driver version:441.2 [r440_00]
[2020-04-07 19:02:45][1] LoadOslScripts()
[2020-04-07 19:02:45][0] Loaded 173 osl scripts from dir:C:\Users\Kareem Nems\AppData\Roaming\Maxon\Maxon Cinema 4D R21_64C2B3BD\plugins\c4doctane\res\osl_scripts
[2020-04-07 19:02:45][1] LoadCustomLuts()
[2020-04-07 19:02:46][1] <markMaterials>
[2020-04-07 19:02:52][1] initOctaneLive()
[2020-04-07 19:02:52][1] Init OctaneLive...[2020-04-07 19:02:52][1] Plugin initialized.[2020-04-07 19:02:52][1] Plugin activation...[2020-04-07 19:02:57][1] Plugin activation OK.[2020-04-07 19:02:57][1] Activation time=5.272 sec.
[2020-04-07 19:02:57][0] readDeviceSettings E:0 P: T:0 D:0
[2020-04-07 19:02:57][0] VRAM used/free/max:0Kb/8Gb/8Gb Out-of-core used:0Kb RAM used:3.886Gb total:15.937Gb OpenGL free/total:0/0
[2020-04-07 19:02:57][1] Device:0 [GeForce RTX 2070]<Dis>[T][7.5] Memory used/free/total:0Kb/8Gb/8Gb outOfCoreMem:0Kb p2pBytesUsed:0 runtimeDataSize:0Kb temperature:30
[2020-04-07 19:02:57][0] restoreDeviceStates status:2
[2020-04-07 19:02:57][0] setDevicesActivity rDevices:0 nDevices:0
[2020-04-07 19:02:57][0] save
[2020-04-07 19:02:57][1] readPrmsFrScn(1)
[2020-04-07 19:02:57][1] readPrmsBC 11111
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User avatar (Default)
KareemNems
Posts: 5
Joined: Mon Mar 16, 2020 10:19 pm

[2020-04-07 19:02:45][1] Register OctaneLive
[2020-04-07 19:02:45][0] Loaded Octane DLL:OctaneRender Enterprise 2019.1.5 version:6000500 SDK:2019.1.5
[2020-04-07 19:02:45][0] Octane Render for Cinema 4D 2019.1.5-R3 built for:210 C4D vers:21207
[2020-04-07 19:02:45][0] C4D:21207 comp:[DESKTOP-0MLLVGH] OS:[WINDOWS 64 BIT] Windows 10, 64 Bit, Core (build 18362) opengl:460 versType:10
[2020-04-07 19:02:45][0] CPU:[AuthenticAMD, stepping 2, model 8, instruction family 15] speed:3.7 GHz numOfCpu:16Ht
[2020-04-07 19:02:45][0] Plugins:[houdiniconfig addons advanced render alembic archigrass bitmapfilter bpexchange browser bugslife_client c4dOctane-R21 ca ca2 cadexchange clothilde collada14 collada15 colorchoosergui compositing deployment dwg dwgobjects dynamics exchanges expressiontag fbx gpurenderer hair i_skp io_obj metrics mkmodeler mocca model mograph motioncam motiontracker nbp newman nodeeditor_material objects onlineupdater projectassetinspector python relaxuv sculpt sculptbrushes shader sketch sky sla spacemouse substance teamrender thinking particles tpoperators uvviewport volumes walkthrough xpressocore xtensions ]
[2020-04-07 19:02:45][0] NVAPI initializing...
[2020-04-07 19:02:45][0] NVAPI Version: NVidia Complete Version 1.10
[2020-04-07 19:02:45][0] Nvidia driver version:441.2 [r440_00]
[2020-04-07 19:02:45][1] LoadOslScripts()
[2020-04-07 19:02:45][0] Loaded 173 osl scripts from dir:C:\Users\Kareem Nems\AppData\Roaming\Maxon\Maxon Cinema 4D R21_64C2B3BD\plugins\c4doctane\res\osl_scripts
[2020-04-07 19:02:45][1] LoadCustomLuts()
[2020-04-07 19:02:46][1] <markMaterials>
[2020-04-07 19:02:52][1] initOctaneLive()
[2020-04-07 19:02:52][1] Init OctaneLive...[2020-04-07 19:02:52][1] Plugin initialized.[2020-04-07 19:02:52][1] Plugin activation...[2020-04-07 19:02:57][1] Plugin activation OK.[2020-04-07 19:02:57][1] Activation time=5.272 sec.
[2020-04-07 19:02:57][0] readDeviceSettings E:0 P: T:0 D:0
[2020-04-07 19:02:57][0] VRAM used/free/max:0Kb/8Gb/8Gb Out-of-core used:0Kb RAM used:3.886Gb total:15.937Gb OpenGL free/total:0/0
[2020-04-07 19:02:57][1] Device:0 [GeForce RTX 2070]<Dis>[T][7.5] Memory used/free/total:0Kb/8Gb/8Gb outOfCoreMem:0Kb p2pBytesUsed:0 runtimeDataSize:0Kb temperature:30
[2020-04-07 19:02:57][0] restoreDeviceStates status:2
[2020-04-07 19:02:57][0] setDevicesActivity rDevices:0 nDevices:0
[2020-04-07 19:02:57][0] save
[2020-04-07 19:02:57][1] readPrmsFrScn(1)
[2020-04-07 19:02:57][1] readPrmsBC 11111
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User avatar
bepeg4d
Octane Guru
Posts: 10356
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:
Contact bepeg4d

Unfortunately there is no error in the c4doctanelog.
Please, download and run OctaneBench 4.00c, and share a screenshot of the results:
https://render.otoy.com/downloads/a/787 ... 0c_win.zip
Please, also download and run GPU-Z:
https://www.techpowerup.com/gpuz/
And share a screenshot from the Graphics Card tab, thanks:
Image

ciao Beppe
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User avatar (Default)
KareemNems
Posts: 5
Joined: Mon Mar 16, 2020 10:19 pm

I couldnt upload these files to the forum here, so I sent it via email.
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User avatar
bepeg4d
Octane Guru
Posts: 10356
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:
Contact bepeg4d

Please, write an email to [email protected] asking for Beppe, and sharing the screenshot, thanks.

ciao Beppe
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