Crash Collection!!

[stefano-dear]

Hi everyone,

I write yet another desperate post for the continuous crashes of Octane on Cinema 4D.
I don't think it's normal to have an average of 10 crashes per day and sometimes with the complete shutdown of the Mac!

I know that the support of Nvidia cards is problematic on Mac + eGPU but the situation is dramatic ... I also updated from version 4 to 2019 hoping for an improvement but stability is always a mirage

Is it somehow possible to find a way to work without having to have all these crashes?

[aoktar]

You can't work without crashes if your hardware or drivers have problems. Having shutdowns is proof of hardware problems. So what kind of help you need?

[frankmci]

As Ahmet said, if it's taking down your whole machine, it's probably a deeper problem than Octane. If you are unfamiliar with egpu.io, you might want to check out:

https://egpu.io/forums/mac-setup/guide- ... -on-macos/

.. and related threads. It's a nicely supportive community.

For what it's worth, our shop has stuck with 10.12.6 Sierra on half a dozen different Mac rigs, with both internal and external GPUs, and everything has been very stable for quite a while.

That said, Octane 2020 needs 10.13, so we'll probably make that jump sometime later this year. That is if we don't just leave NVIDIA for AMD, should the ever-elusive drivers actually become a reality.

[bepeg4d]

Hi Stefano,
without c4doctanelog.txt and bugreport.txt files, it is difficult to say anything.
Anyway, please go to c4doctane Settings/Others and share a complete screenshot of the panel, thanks.

ciao Beppe

[stefano-dear]

You can't work without crashes if your hardware or drivers have problems. Having shutdowns is proof of hardware problems. So what kind of help you need?

I'm not saying that is the a plugin issue but just sowing my situation. I hope Octane X will arrive as soon as possible in order to solve this situation for us Mac users but at the moment there are no news ...

Hi Stefano,
without c4doctanelog.txt and bugreport.txt files, it is difficult to say anything.
Anyway, please go to c4doctane Settings/Others and share a complete screenshot of the panel, thanks.

ciao Beppe

Hi Beppe!
Thanks for your help, I'm sending you the crash report

Thanks a lot

[bepeg4d]

Hi Stefano,
please go to Apple menu, About this Mac, then press the System Report button, then go to menu File/Save, and share the resulting .spx file, thanks.
Please, also post a complete screenshot of c4doctane Settings/Devices panel, thanks.
ciao Beppe

[stefano-dear]

Hi Stefano,
please go to Apple menu, About this Mac, then press the System Report button, then go to menu File/Save, and share the resulting .spx file, thanks.
Please, also post a complete screenshot of c4doctane Settings/Devices panel, thanks.
ciao Beppe

Hi Beppe,

I'm sending you the required files.


Thanks a lot!
Stefano

[bepeg4d]

Thanks Stefano, please also share a complete screenshot of the Others panel, thanks.
ciao Beppe

[stefano-dear]

Thanks Stefano, please also share a complete screenshot of the Others panel, thanks.
ciao Beppe

Yes Sir!

[stefano-dear]

Hi,

this is the last report after the sudden shutdown


Anonymous UUID: A0C2CC6F-4D6D-F03C-5A56-E2B926A004F9

Tue Jan 28 11:30:49 2020

*** Panic Report ***
panic(cpu 0 caller 0xffffff7f9eb46427): NVRM[0/193:0:0]: Read Error 0x006100c0: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff9b1b2e0000 0x132000a1, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff9b17c63990 : 0xffffff801e06ce46
0xffffff9b17c639e0 : 0xffffff801e1963b4
0xffffff9b17c63a20 : 0xffffff801e188584
0xffffff9b17c63a90 : 0xffffff801e01ee60
0xffffff9b17c63ab0 : 0xffffff801e06c8bc
0xffffff9b17c63be0 : 0xffffff801e06c67c
0xffffff9b17c63c40 : 0xffffff7f9eb46427
0xffffff9b17c63cc0 : 0xffffff7f9ec38060
0xffffff9b17c63d20 : 0xffffff7f9f377532
0xffffff9b17c63d30 : 0xffffff7f9ebca72f
0xffffff9b17c63d50 : 0xffffff7f9ecfc65e
0xffffff9b17c63dc0 : 0xffffff7f9eb17f07
0xffffff9b17c63e90 : 0xffffff7f9eaee3cf
0xffffff9b17c63ed0 : 0xffffff801e0a6a24
0xffffff9b17c63f40 : 0xffffff801e0a6585
0xffffff9b17c63fa0 : 0xffffff801e01e557
Kernel Extensions in backtrace:
com.nvidia.web.NVDAResmanWeb(10.3.3)[0CDD6E58-5331-3BAD-A623-E234AFA9A521]@0xffffff7f9eae7000->0xffffff7f9f15ffff
dependency: com.apple.iokit.IOPCIFamily(2.9)[6F8C893B-6365-37E7-9838-38644439722E]@0xffffff7f9e894000
dependency: com.apple.iokit.IONDRVSupport(519.21)[B9EB0174-55E4-3CB1-9802-E74BB1BD5EF0]@0xffffff7f9eacb000
dependency: com.apple.iokit.IOGraphicsFamily(519.23)[81D774E8-DD11-3866-B90A-E855215EDB60]@0xffffff7f9ea75000
dependency: com.apple.AppleGraphicsDeviceControl(3.20.17)[253B3260-1884-3A3C-BD18-3D251DADB77F]@0xffffff7f9eadb000
com.nvidia.web.NVDAGP100HalWeb(10.3.3)[76B91C29-8578-33E2-9C91-A6CB7C5E2C56]@0xffffff7f9f2d6000->0xffffff7f9f47cfff
dependency: com.nvidia.web.NVDAResmanWeb(10.3.3)[0CDD6E58-5331-3BAD-A623-E234AFA9A521]@0xffffff7f9eae7000
dependency: com.apple.iokit.IOPCIFamily(2.9)[6F8C893B-6365-37E7-9838-38644439722E]@0xffffff7f9e894000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
17G10021

Kernel version:
Darwin Kernel Version 17.7.0: Sun Dec 1 19:19:56 PST 2019; root:xnu-4570.71.63~1/RELEASE_X86_64
Kernel UUID: 6DE2F42E-2E23-3A6E-8206-D8AD511090D0
Kernel slide: 0x000000001de00000
Kernel text base: 0xffffff801e000000
__HIB text base: 0xffffff801df00000
System model name: iMac17,1 (Mac-B809C3757DA9BB8D)

System uptime in nanoseconds: 5163320309577
last loaded kext at 3165323780098: com.apple.filesystems.smbfs 3.2.3 (addr 0xffffff7fa2f1d000, size 434176)
last unloaded kext at 3010727435178: com.joshuawise.kexts.HoRNDIS 6 (addr 0xffffff7fa2f00000, size 28672)
loaded kexts:
com.nvidia.web.GeForceWeb 10.3.3
com.nvidia.web.NVDAGP100HalWeb 10.3.3
com.nvidia.web.NVDAResmanWeb 10.3.3
com.nvidia.CUDA 1.1.0
com.radiosilenceapp.nke.filter 2.2
com.apple.filesystems.smbfs 3.2.3
com.apple.driver.AppleUSBTopCaseDriver 135
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.2
com.apple.filesystems.msdosfs 1.10
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleTopCaseHIDEventDriver 135
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AGPM 110.23.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyDriver 281.52
com.apple.driver.AppleHDA 281.52
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.kext.AMDFramebuffer 1.6.8
com.apple.kext.AMDRadeonX4000 1.6.8
com.apple.driver.AppleGraphicsDevicePolicy 3.20.17
com.apple.AGDCPluginDisplayMetrics 3.20.17
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleIntelSKLGraphics 10.3.6
com.apple.iokit.IOBluetoothSerialManager 6.0.7f16
com.apple.driver.pmtelemetry 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelPCHPMC 2.0.1
com.apple.driver.AppleSMCLMU 211
com.apple.driver.eficheck 1
com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.7f16
com.apple.kext.AMD9000Controller 1.6.8
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMCCSControl 1.5.5
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.3.6
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.filesystems.hfs.kext 407.50.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleSystemPolicy 1.0
com.apple.filesystems.apfs 748.51.0
com.apple.driver.AppleSDXC 1.7.6
com.apple.iokit.AppleBCM5701Ethernet 10.3.1
com.apple.driver.AirPort.BrcmNIC 1242.32.1a1
com.apple.driver.AppleAHCIPort 329.50.2
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 186
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.3
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleHIDKeyboard 205.1
com.apple.driver.AppleMultitouchDriver 1614.1
com.apple.driver.AppleInputDeviceSupport 1614.11
com.apple.driver.AppleHSBluetoothDriver 135
com.apple.driver.IOBluetoothHIDDriver 6.0.7f16
com.apple.driver.DspFuncLib 281.52
com.apple.kext.OSvKernDSPLib 526
com.apple.kext.AMDRadeonX4070HWLibs 1.0
com.apple.kext.AMDRadeonX4000HWServices 1.6.8
com.apple.driver.AppleGraphicsControl 3.20.17
com.apple.iokit.IOAVBFamily 683.1
com.apple.plugin.IOgPTPPlugin 680.15
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IONDRVSupport 519.21
com.apple.AppleGPUWrangler 3.20.17
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.7f16
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.7f16
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f16
com.apple.iokit.IOBluetoothFamily 6.0.7f16
com.apple.driver.AppleHDAController 281.52
com.apple.iokit.IOHDAFamily 281.52
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.kext.AMDSupport 1.6.8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.AppleGraphicsDeviceControl 3.20.17
com.apple.iokit.IOAcceleratorFamily2 378.28
com.apple.iokit.IOGraphicsFamily 519.23
com.apple.iokit.IOSurface 211.15
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleThunderboltEDMSink 4.1.4
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPOutAdapter 5.5.5
com.apple.driver.AppleThunderboltDPInAdapter 5.5.5
com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.iokit.IOAHCIBlockStorage 301.40.2
com.apple.driver.AppleThunderboltNHI 4.7.3
com.apple.iokit.IOThunderboltFamily 6.7.9
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 480.60.3
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.70.3
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.70.2
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.3
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.3
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.iokit.IOTimeSyncFamily 680.15
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0

EOF
Model: iMac17,1, BootROM 170.0.0.0.0, 4 processors, Intel Core i7, 4 GHz, 24 GB, SMC 2.34f2
Graphics: AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe
Graphics: NVIDIA GeForce GTX 1080 Ti, NVIDIA GeForce GTX 1080 Ti, PCIe
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1867 MHz, 0x85F7, 0x48363431475536374733313836470000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1867 MHz, 0x85F7, 0x48363431475536374733313836470000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.77.37.33.1a1)
Bluetooth: Version 6.0.7f16, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
PCI Card: NVIDIA GeForce GTX 1080 Ti, Display Controller, Thunderbolt@193,0,0
PCI Card: pci10de,10ef, Audio Device, Thunderbolt@193,0,1
Serial ATA Device: APPLE SSD SM0512G, 500,28 GB
USB Device: USB 3.0 Bus
USB Device: Crucial X8 SSD
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Magic Keyboard with Numeric Keypad
Thunderbolt Bus: iMac, Apple Inc., 28.1
Thunderbolt Device: AKiTiO Thunder 2 Box, inXtron, 3, 24.1