C4D Crash and Refuse to Open

Maxon Cinema 4D (Export script developed by abstrax, Integrated Plugin developed by aoktar)

Moderators: ChrisHekman, aoktar

Seun116_1
Licensed Customer
Posts: 52
Joined: Thu Dec 13, 2018 9:33 pm

Been having this weird problem where I'll be working (with Octane open) and C4D R21 unexpectedly crashes with any warning or error. After this certain crash, C4D refuses to open and just hangs. No initializing layout screen, it just hangs. I've tried uninstalling C4D many times, tried using latest 2018/2019 but the same issue happens. It's a specific one because after the crash, I can't get C4D to open unless I sign out of my restart my computer or sign out of my Windows user. I've attached the bug report below and an image what what it looks like when try to load up C4D after the crash. I'm thinking it might be Octane related because it only happens when I have Octane LV open. Would really like some insight into this on what could be possibly wrong (or what I'm doing wrong). It seriously kills productivity when I have to sign out and close all my programs just to jump back into C4D again.

I'm using:

- Windows 10 Pro
- 64 GB ram
- 3x 2080 ti
- Octane 2018.1.3-R5
- Nvidia 431.86 driver
- C4D R21.026

Thanks,

Seun
Attachments
photo.jpg
_BugReport.zip
(93.11 KiB) Downloaded 274 times
jessestormer
Licensed Customer
Posts: 55
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Contact:

When you place the octane plugin contents under the Maxon>Plugins folder, are you removing the non-R21 .xdl64 files?
I feel like I remember having this issue when I forgot to do that once.
Seun116_1
Licensed Customer
Posts: 52
Joined: Thu Dec 13, 2018 9:33 pm

Yes, I always make sure to delete the other versions before putting it in the plugins folder.
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aoktar
Octane Plugin Developer
Posts: 16066
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Location: Türkiye
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What's install path of plugin?
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
Seun116_1
Licensed Customer
Posts: 52
Joined: Thu Dec 13, 2018 9:33 pm

Thanks,

Seun
Attachments
install path.jpg
Seun116_1
Licensed Customer
Posts: 52
Joined: Thu Dec 13, 2018 9:33 pm

Still having the same issue. I've taken notice that It's happened when the LV is open and I try to use the "v" shortcut in Cinema 4D to switch between projects. Same immediate crash, and Cinema won't open unless I restart or sign out. I've tried the new Nvidia driver, but it's still the same issue. If something else triggers this crash, I'll update. Would really like a solution because this is extremely inconvenient.
oOoTommyoOo
Licensed Customer
Posts: 3
Joined: Thu Jun 01, 2017 8:07 am

Hi Seun,
i have exactly this problem... Same thing like when i use "v" and c4d won't restart.
Did you find an answer?
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aoktar
Octane Plugin Developer
Posts: 16066
Joined: Tue Mar 23, 2010 8:28 pm
Location: Türkiye
Contact:

It doesn't crash on me. You can record "c4doctanelog.txt" and send here. Activate all log options and post this file.
Octane For Cinema 4D developer / 3d generalist

3930k / 16gb / 780ti + 1070/1080 / psu 1600w / numerous hw
oOoTommyoOo
Licensed Customer
Posts: 3
Joined: Thu Jun 01, 2017 8:07 am

aoktar wrote:It doesn't crash on me. You can record "c4doctanelog.txt" and send here. Activate all log options and post this file.
Hi,
I test just a little scene and it freeze when i press "v".
I delete the octane plug-in and test few files and it works perfectly. So this bug come clearly from octane.
For your information i'm in discution with octane support. I try a lot of thing like change nvida driver, test octane V4, 2018, 2019 and 2020 experimental.
For the moment it's pretty unstable and i don't know what to do...

ps: it can crash when i press "shift+F10" to have console, just by clicking on render setting or sometime when i change texture color.
Tomy.
Attachments
c4doctanelog.txt
(14.77 KiB) Downloaded 268 times
oOoTommyoOo
Licensed Customer
Posts: 3
Joined: Thu Jun 01, 2017 8:07 am

Ok I finally figured out how to solve my problem there :
https://www.reddit.com/r/Cinema4D/comme ... eferences/
I hope it'll help someone!
Cheer,
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