Authentication is not working when internet is down?!

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PeterBr
Licensed Customer
Posts: 11
Joined: Mon Nov 04, 2019 6:48 pm

Our office occasional experiences hours of down internet and I’m unable to use octane. What do I do to get it working?
BCres
Licensed Customer
Posts: 246
Joined: Mon Feb 20, 2017 6:14 pm

My solution was to invest in a dongle and put a license on it. They stay active for several weeks and only have to be renewed occasionally. But it's an extra cost to the customer.

Adobe CC does this automatically with a grace period, but Octane requires a dongle to maintain an active license during internet outage periods. I think they need to reconsider this policy.

Otoy also needs to update their website. Did you know Octane 4 is out?
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glimpse
Licensed Customer
Posts: 3740
Joined: Wed Jan 26, 2011 2:17 pm
Contact:

Activation is like that, You need internet for now. Or You can choose dongle refresh it every now and then.

Alternatively You can tether mobile phone if it allows You to make hotspot and share internet.

Update and new licence options are coming soon.
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Lewis
Licensed Customer
Posts: 1100
Joined: Tue Feb 05, 2013 6:30 pm
Location: Croatia
Contact:

1. Fix the internet in the office
2. use mobile phone to have temporary internet for license activation
3. Ask (pay 50$) for USB dongle to have offline licensing system
--
Lewis
http://www.ram-studio.hr
Skype - lewis3d
ICQ - 7128177

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PeterBr
Licensed Customer
Posts: 11
Joined: Mon Nov 04, 2019 6:48 pm

Thanks all. Definitely will not pay $50 for a USB key when they're $0.50 now. So Ill go with tethering in these cases.
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bepeg4d
Octane Guru
Posts: 10321
Joined: Wed Jun 02, 2010 6:02 am
Location: Italy
Contact:

Hi,
you are not paying the USB key itself, but the service behind it, and cost includes standard shipping.
ciao Beppe
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