Displacement and Gradient bugs

[misi]

Hi,

I rolled back to 360.85 Nvidia driver which is stable, no random crashes, At least not as often.
I updated Octane to 2019.1.2 Studio. Both standalone and plugin are the latest.

I tried to use Displacement mixer again. It does not work. See videos for demonstration here:

https://wetransfer.com/downloads/f9ed31 ... 934/a94166

Bug 1 video: it is a regular and ongoing issue when I don't grab the pin at the node at the right place it crashes. It has been like that for years. Not all the time, but it does it.

Bug 2 video: I tried all possible way to make it work. It does not do anything. Please correct me if I am doing something wrong. Or if there is anyone who could make this node work? Also, it is not in these videos, but I noticed that the 3rd and 4th input in the Disp mixer does not even show up in the attribute manager when I feed data in.

C4D gradient shade makes Octane crash for sure. More I tweak the shader more there is the chance for a crash. Sometimes immediate when I move the gradient slider, sometimes, when I tweak other attributes, but it always happens.

I am really keen to know how these issues can be solved.

Thanks!

[aoktar]

There's not much bugs as you claimed. Watch the video for correct usage, keep trying to learn it

https://youtu.be/U0nDTew4FLc

[misi]

Why is that here at Otoy Forum there is always a problem with the tone? Like you are doing favour?

Perhaps you should finish the manual before release as for example Maxon or Ableton does it?
There is no such thing in the node menus as vertex displacement mixer, yet the manual has a chapter with it, true it is completely blank. However, there is no Displacement mixer part in the manual, which I could keep trying to learn from. You uploaded that video today. Before there was zero information about these nodes, but you telling me to keep trying to learn it. Perhaps you should add this video on Otoy site or a link in the manual with the actual release? Or upload videos regularly if something is not that convenient to use? But that channel says it all!

Also, when Octane crashes every time when I use the C4D gradient shader, then yes probably there is something on your side to investigate, or at least try to help me to understand why? I did not come here swearing and shouting at you, I wanna solve the problems, yet your reply with these passive-aggressive crap.

I keep trying, I keep reading the manual, as you may as well try to learn to use the correct tone as a part of customer service. Like saying" hello" as a part of the social interactions. If you have issues to communicate with people let others do it for you and stay in the background.

Also, in the manual, there is no word about the Sub Material, Layered Material, Material Layer, which might as well not be as convenient to use as I thought as it is in the case of the displacement mixer. It is not clarified if the displacement mixer works in the mixer material or not? Clearly, the video proves that it does not, but I can attach the node. Usually, I got the red line when two nodes are not compatible with each other, in this case, they are all green and they do attache. So what is happening? Does it work? Is it right to do? If not why I can attach them?
The video in the link does not clarify this.

I really respect and I do understand the complex nature of software development and I do not rush at you every time I have problems. I am Octane user for good 3-4 years and I appreciate what you do, but if I have a problem and your manual is unfinished, please respond here with the right tone and in detail.

Best,

Misi

[aoktar]

To be honest, I'm suffering from issues that come from different factors, like core(octanerender)/user mistakes/driver/user setups/hardware problems/etc..
Even wrong bug reports, it holds me from advance. Also from users just talk about missing stuff without seeing what they have. Yes we're processing on missing manual parts, but you'll see things come suddenly out and integration/testing/explaning big task.
For example I had to explain why random crashes started to be happened by the Nvidia driver issues. Even trying to write some answer here that just holds me back, sorry! Most of developers do not do this!

[KeeWe]

Sorry for not contributing to the problem itself, but:

Even trying to write some answer here that just holds me back, sorry! Most of developers do not do this!

Thats why other companies have a technical user support. I know bepe answers a lot and in my cases the mail support was very quick and responsive, but maybe there is need for some sort of middle guy with a deep understanding of octane and the possibility to contact you directly if he himself can't help.